Recent Posts

Why Choose SERVPRO to Clean Your Home or Business?

6/3/2020 (Permalink)

Two paper standees with the words Certified: SERVPRO Cleaned and information about SERVPRO. Trust the professionals at SERVPRO of Baxter, Boone, Fulton, & Marion Counties to get you back in business.

At SERVPRO of Baxter, Boone, Fulton, & Marion Counties, we are trained to adhere to the highest cleaning and sanitation standards, making us the number one choice for cleanup and restoration. SERVPRO has developed a proactive cleaning and disinfection protocol for businesses and institutions based on the specifications from the Centers of Disease Control (CDC).

Our professionals have been trained to pay attention to detail and clean thoroughly. This means that nothing is overlooked; even the smallest or most unusual spots where germs, soot, or mold could hide. SERVPRO has been trusted by millions time and time again to clean homes and businesses effected by fires and mold, and have been trusted with preventative cleaning as well.

As we work towards getting back to normal, SERVPRO of Baxter, Boone, Fulton, & Marion Counties is here to help. Trust the trained professionals for your home or business as we navigate this difficult time. Give us a call today!

When Storms or Floods Hit, Call SERVPRO!

6/3/2020 (Permalink)

A trailer park sits in brown, murky flood waters. When flooding hits your home or business, give the professionals at SERVPRO a call!

Until you have been face-to-face with the damage a flood can cause, it can be difficult to understand how extensive the damage can be. When storms or floods hit North Central Arkansas, SERVPRO of Baxter, Boone, Fulton, & Marion Counties is ready!

SERVPRO of BBFM specializes in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition. Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When storms hit North Central Arkansas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have storm or flood damage? Call us today at (866) 445-8457. Our highly trained crews are ready to respond 24/7 to storm or flood damage.

Call SERVPRO for Commercial Water Damage

6/3/2020 (Permalink)

Water rains down out of light fixtures in the ceiling onto an office space below. Electronics and papers are getting soaked. When your business is affected by a water loss, you can trust the professionals at SERVPRO to take care of you.

While you might always work to keep your office running smoothly, you cannot ever plan for unexpected events like substantial water emergencies. Instances like broken pipes within the walls or above the ceiling grids of your facility can affect a broad area and cause widespread damages in a brief period. Considering that you not only have expensive equipment and electronics likely spread out through the facility, you also likely have records and servers which retain sensitive and client-specific information that you cannot afford to lose.

Our team does not just claim that “We’re Faster to Any Size Disaster”. Our commitment to being available when you need us is something that you should remember when faced with the need for water removal services in your office building. The team that can offer a rapid response is the same restoration team that can work to ensure that your facility does not succumb to worse damages as the pooling water continues to spread and affect new areas of your building.

When our IICRC certified professionals arrive at your business, our first concern is ensuring that the source of the water damage that you face has gotten successfully shut down so that our restoration process can begin. A thorough inspection of the entire affected area, as well as adjacent rooms to the damage, get thoroughly assessed for possible losses, and our technicians develop a site-specific restoration plan to bring your building back to the way that it used to be.

While our ability to extract pooled water and dry the area thoroughly often is sufficient, sometimes the immediate damage to the structure and surfaces in the vicinity is too severe for conventional restoration. In these situations, our SERVPRO professionals utilize our training in controlled demolition to remove overly damaged portions of the construction materials for replacement by a commercial contractor.

When your office building requires water removal services, this issue needs to get addressed as quickly as possible. Our SERVPRO of Baxter, Boone, Fulton & Marion Counites restoration specialists are always available for any water emergency or potential disaster that you might face. Give us a call anytime at (870) 424-0296.

Fire Damage Is No Match For Our Skilled Technicians

6/3/2020 (Permalink)

A kitchen with heavy soot damage on the walls and contents. Our professional technicians know how to use a variety of techniques to restore houses after a fire.

Professional help is necessary when restoring fire damage. When flames engulf a property, the danger is obvious. However, the threat does not end after putting out the fire. The combustion process introduces gases and aerosols in the affected environment, and if not cleared, they might lead to health problems when inhaled. In addition to affecting the occupants, the structure also continues to deteriorate in different ways after the fire goes out. Debris and residues, some of which are acidic, can cause such deterioration. The water used to put out the fire from your property might also lead to deterioration.

With the professional restoration services that we offer, it is possible to safeguard the structure and its occupants. Some level of preparation is necessary before starting the restoration of fire damage. It might include the separation of items based on the level of damage. Our SERVPRO technicians separate items into salvageable, unsalvageable and questionable categories which helps reduce the chances of throwing out salvageable items. With our electronic CCIS (Content Claim Inventory Service), we can even group items room by room. We also board-up the structure, which helps prevent further damages by intruders or weather elements.

The smoke produced as a fire burns causes some of the damage, so cleanup is necessary. While it is possible to wipe off some of the soot, most of the residues require further steps for proper cleaning. Our SERVPRO crew uses various approaches to clean your property. Mechanical agitation helps dislodge debris from affected areas. We also use some professional cleaning products, which work through chemical action that either dissolves or suspends the soils, effectively removing them from the affected material. From our experiences handling clean up after fires, we understand the easiest ways to deal with different kinds of soiling. For example, we know that like dissolves like, so we evaluate the type of soiling before choosing a cleaning solution. Some aspects of fires like smoke damage and bad odors spread easily even to parts of the property not reached by the flames. By working as a team, our SERVPRO crew cleans and deodorizes all affected areas.

Restoring damages after a fire should not overwhelm you. Call SERVPRO of Baxter, Boone, Fulton, & Marion Counties at (870) 424-0296 today! We’re Faster to Any Size Disaster!

Discoloration in Your Home or Business?

6/3/2020 (Permalink)

Dark colored mold found growing inside a wall, now exposed after controlled demolition. SERVPRO of BBFM is trained to remediate mold in your home or business.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business.  When mold is disturbed, the mold can release microscopic spores which become airborne and can circulate throughout your building.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Baxter, Boone, Fulton & Marion Counties for mold remediation services.
  • What Not to Do:
  • Do not touch or disturb the mold.
  • Do not blow air across any surfaces with visible or suspected mold growth.
  • Do not attempt to dry the area yourself.
  • Do not spray bleach or other disinfectants on the mold.

SERVPRO of Baxter, Boone, Fulton & Marion Counties specializes in mold cleanup and restoration, in fact, it is a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. SERVPRO technicians make each job as clean, healthy, and safe as possible, protecting customers and workers from exposure. Maintaining this type of environment prevents disturbing mold during cleanup, spreading contamination to additional areas of your building and reduces possible health and safety issues throughout the entire remediation process.

Our SERVPRO team uses a variety of control and containment procedures to keep mold exposure found in your home under control. Negative-airflow machines, moisture detectors, and advanced cleaning methods all work together to provide you with the quality solutions you deserve. None of this could be possible without locating and repairing the source of contamination. We provide you with a full-service solution to mold, water, and repairs necessary to return your home to preloss condition. Getting mold growth in your home under control means helping you understand how these issues begin and showing you how to prevent similar problems in the future.

Do You Know How to Shut Off the Water?

6/3/2020 (Permalink)

The orange SERVPRO house logo with the Emergency Ready Program logo underneath it in green and black. Call toll free (866) 445-8457 for your FREE emergency assessment of your commercial property today!

Many workplaces always call on the boss or the maintenance man when something goes wrong. But what if they were home sick, or in a meeting and you need to locate the water shut off? Where do you start?

SERVPRO of Baxter, Boone, Fulton & Marion Counties can help commercial property managers in planning for water, fire, and storm damage. How? With a free Emergency Response Profile created by the SERVPRO Marketing Department!

By having a plan of action and including it in your regular training at your office, you can minimize the cost if an unplanned event should happen. Such things could be a busted pipe, a fire, or any other type of disaster. Some property managers use this as a tool to keep everything organized in one central location.

Is your business ready for a disaster? Even a simple pipe burst can cause a lot of damage and headaches. A SERVPRO Emergency READY Profile can have the critical information to minimize damages, provide resources for the employees of the company, and provide property details and information. This is a FREE service that we provide to commercial properties. Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO of Baxter, Boone, Fulton & Marion Counties at (866) 445-8457 seven days a week 24/7 to help you avoid the cost and hassle of secondary damages. We will help make it "Like it never even happened."

SERVPRO Water Mitigation Process

5/2/2020 (Permalink)

An office cubicle with standing water, soaked carpeting, and boxes and furniture sitting in the puddle of water. Our technicians are trained to take care of water losses of all sizes.

At SERVPRO of Baxter, Boone, Fulton, & Marion Counties, we pride ourselves on our ability to handle water losses of all sizes. We can handle water losses in your home or commercial property, and even have the means to handle large losses from storms and natural disasters.

Our technicians receive training, hands on experience, and extra schooling to ensure that they know exactly how to mitigate water damage and help to ease your stress in a difficult situation. They have been trained in the proper techniques, handling of equipment, and processes of mitigation and restoration so that you can rest easy knowing that you have trained professionals taking care of you.

But what is the process of water mitigation and restoration? When our technicians arrive to the site of the water loss, they first begin by pumping out any standing water using a truck-mounted pump, then use hand-held units that extract water from water-logged, porous materials such as carpets and furniture, and specialized pads to increase the evaporation rate of water held inside floors. Once standing water has been removed, our technicians begin moving furniture that hinders them from moving on to the next step. Furniture can be transported to our facility and stored until work and rebuilding is completed. In the case of category 2 and 3 water losses, we clean and sterilize the furniture at our facility before returning them upon job completion.

Once all the furniture and belongings have been removed, our technicians begin removing materials that were contaminated. This can include drywall, flooring, carpeting and pad, trim, and more. When all contaminated materials have been removed, our equipment can be brought in. Air movers and dehumidifiers are set up to begin drying the effected areas, and daily checks are done to monitor the drying process. When your home or business reads at the correct levels, we remove our equipment and the rebuilding process can begin! After reconstruction is complete, we return the furniture and belongings that were stored and cleaned at our facility, and our job is done!

If your home or commercial property suffers a water loss, call us today, and let SERVPRO of BBFM take some stress off you!

How to Prevent Mold in Your Restaurant Kitchen

3/11/2020 (Permalink)

A large stainless steel restaurant kitchen stove with an overhead exhaust. Having proper ventilation in your commercial kitchen can help prevent mold growth.

Running your own restaurant can be a very rewarding experience, but coming across mold growth in your kitchen can quickly bring that experience to a halt. Thankfully, there are various methods for keeping your restaurant kitchen clean and consistently mold free.

Though there are many possible avenues for mold growth to occur, one of the most common causes of mold is through the food itself that you bring into your kitchen. Mold can materialize easily on foods such as vegetables, fruits, cheeses and dairy products, bread, and more. Because of this, it’s very important to inspect your produce and other items before ever integrating them into your kitchen. Look for bruises, abrasions, or already apparent growths on your fruits and vegetables before purchasing. Be sure to check the expiration dates on packaged items, and keep any open containers covered or sealed until use to prevent the onset of mold.

Another way to prevent mold is to keep a reliable ventilation system. Mold tends to emerge in areas that are dark, moist, and generally untouched. This means it can be hard to pinpoint the onset of mold until it’s too late. Help yourself and your kitchen crew by installing a ventilation system that reduces the high humidity in the kitchen. This helps prevent potential mold from finding a suitable place to take root.

Finally, you should remove and restore any water damage as it occurs to help prevent mold growth. Finding water damage in your restaurant would hardly be surprising, as running water is a consistent feature in any commercial kitchen. Because of this, it’s important to always keep an eye out for continuously damp or wet areas. These conditions are the perfect breeding ground for mold. Hiring qualified mold remediation specialists to clear the area of any damage is key to a clean and healthy food prep environment.

When it comes to keeping the commercial kitchen of your restaurant clean and mold-free, following these methods can help prevent any outbreak of unwanted mold growth and clear your kitchen for healthy food prep. Call SERVPRO of Baxter, Boone, Fulton & Marion Counties to schedule a free mold inspection today!

What to Expect After Contacting SERVPRO

3/11/2020 (Permalink)

A SERVPRO van sits in front of a restaurant that suffered from a fire. SERVPRO can be on site within four hours to begin the restoration process.

When you've suffered damage to your home, it’s important to act quickly. SERVPRO’s 24-hour availability makes them a top choice for many insurance agencies. But what can one expect when they call SERVPRO? Here’s what you can count on during the first several hours after contacting SERVPRO.

  • A Quick Response

When a structure has been damaged, the response time is an important factor in how time consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of the job.

  • Arrival to the Damaged Site

With over 1,700 locations and more opening daily, SERVPRO can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall, which can end up costing the insurance agency less money.

  • Inspection and a Verbal Briefing

Once SERVPRO of Baxter, Boone, Fulton, & Marion Counties arrives, they will inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you are aware of what will happen next. Their quick 24-hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs.

  • Professionalism and Compassion

At SERVPRO of Baxter, Boone, Fulton, & Marion Counties, we understand that situations that require our services are usually very stressful for home and business owners alike. You can trust that we will provide compassionate, professional services in your biggest time of need, and make the worst situation as stress free as possible.

Because damage can spread and worsen quickly, the 24-hour period after damage has occurred is crucial. SERVPRO’s fast, compassionate, and professional response will save the insurance agency money and allow you to have your home or business back sooner. If you should find yourself needing our services, don’t hesitate to call us today!

SERVPRO Goes Above and Beyond for Mold Remediation

2/27/2020 (Permalink)

Green carpeting covered with white and grey fuzzy mold. Boxes and furniture show previous water damage and mold growth. When mold is able to take root and grow, it can really take over!

When a house has a water loss, it’s easy to miss what can become a follow-up disaster. I’m talking about mold. Mold is more than just unsightly; it can cause damage to contents, structure, and in some cases, even your health.

Dormant spores become active and move through a home after they absorb enough moisture. A large portion of mold damage starts behind walls and under the feet of homeowners. SERVPRO restoration teams often find themselves pulling down walls and crawling under homes to find the source of the problem. In cases like these, however, the mold usually grows over surfaces, but it can dig into drywall and even the framework behind it if not caught quickly. While drywall is easy and cheap to remove and replace, wall framing can be more difficult. Technicians often are required to scrape mold from the surface, and if the spores went deep, they could sand down the surface to remove the infestation. Wood studs can also be sprayed with an antimildew product after removing the mold and hyphae.

To reduce the risk of mold growth and contamination, SERVPRO recommends encapsulation for crawlspaces exposed to water. Team members start by examining the concrete walls for leaks and seeps. If they find even one as small as a pinpoint, they use hydraulic cement to seal them against further water intrusion. Our specialists then level the dirt floor to prevent pooling, and then cover it with heavy, polyethylene sheeting. If needed, they use wood framing to hold the sheets in place. Next, they secure the ends of the sheets to the now sealed walls with a polyurethane caulk or a specially designed, two-sided, foundation tape. Team members continue using polyethylene sheets to seal off the walls and secure them with the same caulk and tape.

After completing encapsulation, specialists use a moisture meter to determine if the humidity levels are at an acceptable level. If needed, they can use a dehumidifier to remove water from the air until the level measures as normal. In extreme conditions or environments, a permanent dehumidifier can be installed in the crawl space. Less moisture means less chance of mold growth. The encapsulation also limits food sources for mold spores to develop into large colonies.

Our goal at SERVPRO of Baxter, Boone, Fulton & Marion Counties is to bring each home back to a clean condition. If you are still dealing with effects from the last storm or flood, whether the result was mold damage or not, contact us at 1-866-445-8457 today to begin the restoration process.