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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Why Choose SERVPRO to Clean Your Home or Business?

6/3/2020 (Permalink)

Two paper standees with the words Certified: SERVPRO Cleaned and information about SERVPRO. Trust the professionals at SERVPRO of Baxter, Boone, Fulton, & Marion Counties to get you back in business.

At SERVPRO of Baxter, Boone, Fulton, & Marion Counties, we are trained to adhere to the highest cleaning and sanitation standards, making us the number one choice for cleanup and restoration. SERVPRO has developed a proactive cleaning and disinfection protocol for businesses and institutions based on the specifications from the Centers of Disease Control (CDC).

Our professionals have been trained to pay attention to detail and clean thoroughly. This means that nothing is overlooked; even the smallest or most unusual spots where germs, soot, or mold could hide. SERVPRO has been trusted by millions time and time again to clean homes and businesses effected by fires and mold, and have been trusted with preventative cleaning as well.

As we work towards getting back to normal, SERVPRO of Baxter, Boone, Fulton, & Marion Counties is here to help. Trust the trained professionals for your home or business as we navigate this difficult time. Give us a call today!

When Storms or Floods Hit, Call SERVPRO!

6/3/2020 (Permalink)

A trailer park sits in brown, murky flood waters. When flooding hits your home or business, give the professionals at SERVPRO a call!

Until you have been face-to-face with the damage a flood can cause, it can be difficult to understand how extensive the damage can be. When storms or floods hit North Central Arkansas, SERVPRO of Baxter, Boone, Fulton, & Marion Counties is ready!

SERVPRO of BBFM specializes in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition. Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When storms hit North Central Arkansas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have storm or flood damage? Call us today at (866) 445-8457. Our highly trained crews are ready to respond 24/7 to storm or flood damage.

Call SERVPRO for Commercial Water Damage

6/3/2020 (Permalink)

Water rains down out of light fixtures in the ceiling onto an office space below. Electronics and papers are getting soaked. When your business is affected by a water loss, you can trust the professionals at SERVPRO to take care of you.

While you might always work to keep your office running smoothly, you cannot ever plan for unexpected events like substantial water emergencies. Instances like broken pipes within the walls or above the ceiling grids of your facility can affect a broad area and cause widespread damages in a brief period. Considering that you not only have expensive equipment and electronics likely spread out through the facility, you also likely have records and servers which retain sensitive and client-specific information that you cannot afford to lose.

Our team does not just claim that “We’re Faster to Any Size Disaster”. Our commitment to being available when you need us is something that you should remember when faced with the need for water removal services in your office building. The team that can offer a rapid response is the same restoration team that can work to ensure that your facility does not succumb to worse damages as the pooling water continues to spread and affect new areas of your building.

When our IICRC certified professionals arrive at your business, our first concern is ensuring that the source of the water damage that you face has gotten successfully shut down so that our restoration process can begin. A thorough inspection of the entire affected area, as well as adjacent rooms to the damage, get thoroughly assessed for possible losses, and our technicians develop a site-specific restoration plan to bring your building back to the way that it used to be.

While our ability to extract pooled water and dry the area thoroughly often is sufficient, sometimes the immediate damage to the structure and surfaces in the vicinity is too severe for conventional restoration. In these situations, our SERVPRO professionals utilize our training in controlled demolition to remove overly damaged portions of the construction materials for replacement by a commercial contractor.

When your office building requires water removal services, this issue needs to get addressed as quickly as possible. Our SERVPRO of Baxter, Boone, Fulton & Marion Counites restoration specialists are always available for any water emergency or potential disaster that you might face. Give us a call anytime at (870) 424-0296.

Fire Damage Is No Match For Our Skilled Technicians

6/3/2020 (Permalink)

A kitchen with heavy soot damage on the walls and contents. Our professional technicians know how to use a variety of techniques to restore houses after a fire.

Professional help is necessary when restoring fire damage. When flames engulf a property, the danger is obvious. However, the threat does not end after putting out the fire. The combustion process introduces gases and aerosols in the affected environment, and if not cleared, they might lead to health problems when inhaled. In addition to affecting the occupants, the structure also continues to deteriorate in different ways after the fire goes out. Debris and residues, some of which are acidic, can cause such deterioration. The water used to put out the fire from your property might also lead to deterioration.

With the professional restoration services that we offer, it is possible to safeguard the structure and its occupants. Some level of preparation is necessary before starting the restoration of fire damage. It might include the separation of items based on the level of damage. Our SERVPRO technicians separate items into salvageable, unsalvageable and questionable categories which helps reduce the chances of throwing out salvageable items. With our electronic CCIS (Content Claim Inventory Service), we can even group items room by room. We also board-up the structure, which helps prevent further damages by intruders or weather elements.

The smoke produced as a fire burns causes some of the damage, so cleanup is necessary. While it is possible to wipe off some of the soot, most of the residues require further steps for proper cleaning. Our SERVPRO crew uses various approaches to clean your property. Mechanical agitation helps dislodge debris from affected areas. We also use some professional cleaning products, which work through chemical action that either dissolves or suspends the soils, effectively removing them from the affected material. From our experiences handling clean up after fires, we understand the easiest ways to deal with different kinds of soiling. For example, we know that like dissolves like, so we evaluate the type of soiling before choosing a cleaning solution. Some aspects of fires like smoke damage and bad odors spread easily even to parts of the property not reached by the flames. By working as a team, our SERVPRO crew cleans and deodorizes all affected areas.

Restoring damages after a fire should not overwhelm you. Call SERVPRO of Baxter, Boone, Fulton, & Marion Counties at (870) 424-0296 today! We’re Faster to Any Size Disaster!

Discoloration in Your Home or Business?

6/3/2020 (Permalink)

Dark colored mold found growing inside a wall, now exposed after controlled demolition. SERVPRO of BBFM is trained to remediate mold in your home or business.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business.  When mold is disturbed, the mold can release microscopic spores which become airborne and can circulate throughout your building.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Baxter, Boone, Fulton & Marion Counties for mold remediation services.
  • What Not to Do:
  • Do not touch or disturb the mold.
  • Do not blow air across any surfaces with visible or suspected mold growth.
  • Do not attempt to dry the area yourself.
  • Do not spray bleach or other disinfectants on the mold.

SERVPRO of Baxter, Boone, Fulton & Marion Counties specializes in mold cleanup and restoration, in fact, it is a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. SERVPRO technicians make each job as clean, healthy, and safe as possible, protecting customers and workers from exposure. Maintaining this type of environment prevents disturbing mold during cleanup, spreading contamination to additional areas of your building and reduces possible health and safety issues throughout the entire remediation process.

Our SERVPRO team uses a variety of control and containment procedures to keep mold exposure found in your home under control. Negative-airflow machines, moisture detectors, and advanced cleaning methods all work together to provide you with the quality solutions you deserve. None of this could be possible without locating and repairing the source of contamination. We provide you with a full-service solution to mold, water, and repairs necessary to return your home to preloss condition. Getting mold growth in your home under control means helping you understand how these issues begin and showing you how to prevent similar problems in the future.

Do You Know How to Shut Off the Water?

6/3/2020 (Permalink)

The orange SERVPRO house logo with the Emergency Ready Program logo underneath it in green and black. Call toll free (866) 445-8457 for your FREE emergency assessment of your commercial property today!

Many workplaces always call on the boss or the maintenance man when something goes wrong. But what if they were home sick, or in a meeting and you need to locate the water shut off? Where do you start?

SERVPRO of Baxter, Boone, Fulton & Marion Counties can help commercial property managers in planning for water, fire, and storm damage. How? With a free Emergency Response Profile created by the SERVPRO Marketing Department!

By having a plan of action and including it in your regular training at your office, you can minimize the cost if an unplanned event should happen. Such things could be a busted pipe, a fire, or any other type of disaster. Some property managers use this as a tool to keep everything organized in one central location.

Is your business ready for a disaster? Even a simple pipe burst can cause a lot of damage and headaches. A SERVPRO Emergency READY Profile can have the critical information to minimize damages, provide resources for the employees of the company, and provide property details and information. This is a FREE service that we provide to commercial properties. Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO of Baxter, Boone, Fulton & Marion Counties at (866) 445-8457 seven days a week 24/7 to help you avoid the cost and hassle of secondary damages. We will help make it "Like it never even happened."

SERVPRO Water Mitigation Process

5/2/2020 (Permalink)

An office cubicle with standing water, soaked carpeting, and boxes and furniture sitting in the puddle of water. Our technicians are trained to take care of water losses of all sizes.

At SERVPRO of Baxter, Boone, Fulton, & Marion Counties, we pride ourselves on our ability to handle water losses of all sizes. We can handle water losses in your home or commercial property, and even have the means to handle large losses from storms and natural disasters.

Our technicians receive training, hands on experience, and extra schooling to ensure that they know exactly how to mitigate water damage and help to ease your stress in a difficult situation. They have been trained in the proper techniques, handling of equipment, and processes of mitigation and restoration so that you can rest easy knowing that you have trained professionals taking care of you.

But what is the process of water mitigation and restoration? When our technicians arrive to the site of the water loss, they first begin by pumping out any standing water using a truck-mounted pump, then use hand-held units that extract water from water-logged, porous materials such as carpets and furniture, and specialized pads to increase the evaporation rate of water held inside floors. Once standing water has been removed, our technicians begin moving furniture that hinders them from moving on to the next step. Furniture can be transported to our facility and stored until work and rebuilding is completed. In the case of category 2 and 3 water losses, we clean and sterilize the furniture at our facility before returning them upon job completion.

Once all the furniture and belongings have been removed, our technicians begin removing materials that were contaminated. This can include drywall, flooring, carpeting and pad, trim, and more. When all contaminated materials have been removed, our equipment can be brought in. Air movers and dehumidifiers are set up to begin drying the effected areas, and daily checks are done to monitor the drying process. When your home or business reads at the correct levels, we remove our equipment and the rebuilding process can begin! After reconstruction is complete, we return the furniture and belongings that were stored and cleaned at our facility, and our job is done!

If your home or commercial property suffers a water loss, call us today, and let SERVPRO of BBFM take some stress off you!

How to Prevent Mold in Your Restaurant Kitchen

3/11/2020 (Permalink)

A large stainless steel restaurant kitchen stove with an overhead exhaust. Having proper ventilation in your commercial kitchen can help prevent mold growth.

Running your own restaurant can be a very rewarding experience, but coming across mold growth in your kitchen can quickly bring that experience to a halt. Thankfully, there are various methods for keeping your restaurant kitchen clean and consistently mold free.

Though there are many possible avenues for mold growth to occur, one of the most common causes of mold is through the food itself that you bring into your kitchen. Mold can materialize easily on foods such as vegetables, fruits, cheeses and dairy products, bread, and more. Because of this, it’s very important to inspect your produce and other items before ever integrating them into your kitchen. Look for bruises, abrasions, or already apparent growths on your fruits and vegetables before purchasing. Be sure to check the expiration dates on packaged items, and keep any open containers covered or sealed until use to prevent the onset of mold.

Another way to prevent mold is to keep a reliable ventilation system. Mold tends to emerge in areas that are dark, moist, and generally untouched. This means it can be hard to pinpoint the onset of mold until it’s too late. Help yourself and your kitchen crew by installing a ventilation system that reduces the high humidity in the kitchen. This helps prevent potential mold from finding a suitable place to take root.

Finally, you should remove and restore any water damage as it occurs to help prevent mold growth. Finding water damage in your restaurant would hardly be surprising, as running water is a consistent feature in any commercial kitchen. Because of this, it’s important to always keep an eye out for continuously damp or wet areas. These conditions are the perfect breeding ground for mold. Hiring qualified mold remediation specialists to clear the area of any damage is key to a clean and healthy food prep environment.

When it comes to keeping the commercial kitchen of your restaurant clean and mold-free, following these methods can help prevent any outbreak of unwanted mold growth and clear your kitchen for healthy food prep. Call SERVPRO of Baxter, Boone, Fulton & Marion Counties to schedule a free mold inspection today!

What to Expect After Contacting SERVPRO

3/11/2020 (Permalink)

A SERVPRO van sits in front of a restaurant that suffered from a fire. SERVPRO can be on site within four hours to begin the restoration process.

When you've suffered damage to your home, it’s important to act quickly. SERVPRO’s 24-hour availability makes them a top choice for many insurance agencies. But what can one expect when they call SERVPRO? Here’s what you can count on during the first several hours after contacting SERVPRO.

  • A Quick Response

When a structure has been damaged, the response time is an important factor in how time consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of the job.

  • Arrival to the Damaged Site

With over 1,700 locations and more opening daily, SERVPRO can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall, which can end up costing the insurance agency less money.

  • Inspection and a Verbal Briefing

Once SERVPRO of Baxter, Boone, Fulton, & Marion Counties arrives, they will inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you are aware of what will happen next. Their quick 24-hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs.

  • Professionalism and Compassion

At SERVPRO of Baxter, Boone, Fulton, & Marion Counties, we understand that situations that require our services are usually very stressful for home and business owners alike. You can trust that we will provide compassionate, professional services in your biggest time of need, and make the worst situation as stress free as possible.

Because damage can spread and worsen quickly, the 24-hour period after damage has occurred is crucial. SERVPRO’s fast, compassionate, and professional response will save the insurance agency money and allow you to have your home or business back sooner. If you should find yourself needing our services, don’t hesitate to call us today!

SERVPRO Goes Above and Beyond for Mold Remediation

2/27/2020 (Permalink)

Green carpeting covered with white and grey fuzzy mold. Boxes and furniture show previous water damage and mold growth. When mold is able to take root and grow, it can really take over!

When a house has a water loss, it’s easy to miss what can become a follow-up disaster. I’m talking about mold. Mold is more than just unsightly; it can cause damage to contents, structure, and in some cases, even your health.

Dormant spores become active and move through a home after they absorb enough moisture. A large portion of mold damage starts behind walls and under the feet of homeowners. SERVPRO restoration teams often find themselves pulling down walls and crawling under homes to find the source of the problem. In cases like these, however, the mold usually grows over surfaces, but it can dig into drywall and even the framework behind it if not caught quickly. While drywall is easy and cheap to remove and replace, wall framing can be more difficult. Technicians often are required to scrape mold from the surface, and if the spores went deep, they could sand down the surface to remove the infestation. Wood studs can also be sprayed with an antimildew product after removing the mold and hyphae.

To reduce the risk of mold growth and contamination, SERVPRO recommends encapsulation for crawlspaces exposed to water. Team members start by examining the concrete walls for leaks and seeps. If they find even one as small as a pinpoint, they use hydraulic cement to seal them against further water intrusion. Our specialists then level the dirt floor to prevent pooling, and then cover it with heavy, polyethylene sheeting. If needed, they use wood framing to hold the sheets in place. Next, they secure the ends of the sheets to the now sealed walls with a polyurethane caulk or a specially designed, two-sided, foundation tape. Team members continue using polyethylene sheets to seal off the walls and secure them with the same caulk and tape.

After completing encapsulation, specialists use a moisture meter to determine if the humidity levels are at an acceptable level. If needed, they can use a dehumidifier to remove water from the air until the level measures as normal. In extreme conditions or environments, a permanent dehumidifier can be installed in the crawl space. Less moisture means less chance of mold growth. The encapsulation also limits food sources for mold spores to develop into large colonies.

Our goal at SERVPRO of Baxter, Boone, Fulton & Marion Counties is to bring each home back to a clean condition. If you are still dealing with effects from the last storm or flood, whether the result was mold damage or not, contact us at 1-866-445-8457 today to begin the restoration process.

How to Prevent Flue Fires

12/31/2019 (Permalink)

A chimney fire has spread to the house and burns the house out of control. Taking care of your chimney can prevent millions of dollars worth of damage.

Does your home have a fireplace? If it does, it more than likely has a chimney. But do you have the chimney cleaned and properly taken care of every year? Taking care to clean your chimney annually can help prevent a type of house fire associated with them called chimney or flue fires. What is a flue fire, you may ask? Let’s find out!

Chimney fires occur at an alarming rate in the U.S. Over 25,000 chimney fires account for over 120 million dollars in damage to property every year. Thousands of injuries, and even many deaths, result every year from chimney fires that spread to the structure of the home. Chimney liners or structural problems can allow high temperatures, sparks, and embers to escape to combustible areas in walls, roofs, or attics. A common cause of chimney fires is creosote inside the chimney catching fire and burning inside it. Creosote is a by-product of burning that coats the inside of your chimney and needs to be removed during regular annual chimney cleaning by chimney sweeps. Creosote build-up is the main cause of chimney fires. The creosote comes from particles that were not fully burned during the fire and when the temperatures in the chimney lowers, they attached to the chimney walls forming the creosote. In fact, when the temperatures within the chimney are below 250 degrees Fahrenheit, the substance in the smoke will condense and stick to the walls. When the temperature drops below 150 degrees Fahrenheit, the substance again changes form, this time to a dark, sticky substance. This dark sticky and sometimes flaky material can easily catch on fire, and thus is the root cause of the chimney fires.

Along with the soft crackling of the wood, your fire should only produce pleasant sounds, not ones like a freight train barreling toward your house at 100 miles an hour. When this raging noise is coming from your chimney walls, it means you have a powerful chimney fire on your hands. But chimney fires are not always that easy to detect. There are two different types of chimney fires that are quite easy to tell apart, but both can cause substantial damage to your chimney and possibly your home.

Free burning fires are the fires that sound like a freight train or roaring airplane in your chimney. The blaze is loud and unmistakable. Oftentimes dramatic flames or billowing smoke may lap out of your chimney top. Your neighbors or people walking by may be alarmed by the noise and sites from this fire. Slow burning fires are the quieter version of a chimney fire, but is no less dangerous. You may not even know it has taken place. These undetected fires burn slowly at high temperatures that can cause more than just structural damage to your chimney; they can easily catch flammable parts of your home on fire as well.

So, what do you do if you find yourself with a flue fire? As with any other type of fire, the first step that should always be taken is to get everyone out of harm’s way and call the fire department. After everyone is safe and assuming the situation permits without putting yourself in danger, you can first try to cut off the air supply leading to the chimney. To do this, close the damper on the chimney or any other pipes to attempt to smother the fire this way, then close the glass doors or any other fire grate and leave the home. Once outside, take a garden hose and spray water on the roof around the chimney to prevent the roof from catching on fire. Once the fire is completely put out, it is best to monitor the wall temperature of any surrounding walls for the next few hours to ensure no other part of the home catches on fire. The danger with chimney fires, even after they have been put out, is that if it happened once, it will most likely happen again if no further measures are taken. For this reason, after one of these fires has taken place, it is important to call a chimney professional right away to determine the cause of the fire. Besides removing the reason for the fire after one has raged inside of your chimney walls, prevention is also very important. The key to preventing a chimney fire is to have a clean burning fire.

Now, how do you prevent a chimney fire from happening to you? For starters, only burn seasoned or dried out wood. Wood that is completely dry will sound hollow when hit against another piece of wood. It will be dark in color and may have cracks in the ends. It takes about 6 months for wood to be ready to burn. Start fires with clean newspaper or dry kindling. Gasoline or kerosene should never be used to start a fire. Never burn cardboard boxes, wrapping paper, or your Christmas tree. Burn large logs, rather than many smaller logs when possible. And finally, get regular chimney inspections and cleanings to remove the excess creosote from the chimney walls and ensure safe burning.

A clean chimney will not burst into flame, therefore proper care and regular cleanings are necessary to ensure the safety of your family and your home. Don’t get caught off guard by the roaring sounds and raging blazes coming from inside the chimney walls, keep a clean chimney and you’ll have a safer house!

How to Avoid Getting Frozen Water Pipes

12/18/2019 (Permalink)

A kitchen has a large frozen waterfall coming from the ceiling with more water on the floor of the kitchen below. Frozen pipes bursting can cost you a lot of money in repairs.

We’re getting into the colder part of the year now, and frozen water pipes are becoming a greater threat. Here’s some great tips to follow to prevent this from happening to you. Not only will these tips save you the trouble of broken pipes and gushing water, but you’ll also save yourself a lot of money in repair fees.

When the weather begins to get cold, you should insulate pipes or faucets in unheated areas. Pipelines in an unheated garage or cold crawlspace under the house can freeze. Wrap the water pipes to insulate before temperatures plummet. Hardware or building supply stores have pipe wrapping materials readily available for homeowners.

Be sure to seal off access doors, air vents, and cracks. Repair broken windows to keep the cold winter winds outside where they belong. Check seals around doors and windows and if necessary, reapply caulking to areas that cold air leaks in through. It wouldn’t hurt to check the caulking around pipes, your shower or tub, or anywhere else something exits the interior of your home to the exterior or crawlspace and reapply caulk as needed to make sure there’s no air leaking into your house. You should also consider winterizing your windows to help secure heat inside and keep the cold out – and lower your heating bill!

 Find the master shutoff to your water. The master valve may be near the water heater or washing machine. Make sure that everyone in your household knows where it is in case a pipe should burst. Acting quickly can prevent flooding and thousands of dollars in repairs. If you’re worried about your pipes freezing on a particularly cold night (less than 20 degrees), run a minimal amount of water out of your faucets. A small steady stream of water will be enough to keep your pipes from freezing.

Another thing you should do is disconnect and drain any outdoor hoses. You should have all outdoor water connections, including irrigation systems, properly shut off during winter. A single overnight freeze can burst faucets and pipes, so it’s important to disconnect the hose and let the water drain.

So now you know how to prevent pipes from freezing, but what do you do if your pipes still burst?? First of all, call your plumber and tell them what’s happened. After they’ve been notified, locate your master shutoff valve. This will come in handy if things take a turn for the worst. Don’t try and melt the ice in the pipes by using fire, as heating one spot of the pipe can cause it to burst. Instead, use a hair dryer on low to distribute the heat evenly across the pipe. If you don’t have a hair dryer, then you can wrap the frozen section in rags and gently pour hot water across it. The rags help to distribute the heat from the water evenly.

In the event that the worst does happen, call the experts to help clean up any water damage caused by burst pipes or flooding. The trained professional water damage technicians at SERVPRO of Baxter, Boone, Fulton, & Marion Counties can help any time of day, any day of the year. If you should need our services, call us at (866) 445-8457, and we’ll make it “Like it never even happened.”

How to Prepare for a Winter Storm

12/2/2019 (Permalink)

A power line pole heavy with snow and ice leans over into a road making it dangerous to drive. If possible, stay off roads during a winter storm. Conditions can become treacherous in minutes.

When you think of storms, you probably think of thunder, lightning, heavy rains, and tornadoes. But as the year gets colder, what about winter storms? Winter storms can cause an increase in car accidents, hypothermia, frostbite, carbon monoxide poisoning, and heart attacks due to over exertion. They bring extreme cold, freezing rain, ice, snow, and high winds. Winter storms can last a few hours or several days. They can and often do knock out power, causing a loss of heat and communication services. This can place elderly, young children, and sick individuals at greater risk. So how do you prepare for a winter storm?

The best way to prepare yourself for a winter storm is to know when winter weather is threatening your community and have supplies ready before it hits. You should pay attention to weather reports and warnings of freezing weather and winter storms. Signing up for your community’s warning system is a great idea and having a weather radio on hand is also a great idea to stay informed about potential threats. Extreme weather can leave communities without utilities or other services for long periods of time. Because of this, it’s important to prepare your home to keep the cold out with insulation, caulking, and weather stripping. Insulate pipes and educate yourself on how to keep them from freezing to prevent pipe bursts and water damage. You should also install and test smoke alarms and carbon monoxide detectors with battery backups. In case the storm should knock out power for several days, you should have supplies on hand to last you and everyone with you until power is restored. You should take into consideration each person’s specific needs, such as any medications they might need. Don’t forget about the needs of your pets! Make sure they’re taken care of too. Keep extra batteries handy for radios and flashlights. If you HAVE to go out in your car, make sure you have jumper cables, sand, a flashlight, warm clothes, blankets, bottled water, and non-perishable snacks. Be sure to keep the gas tank full as well. Learn the signs of and basic treatments for frostbite and hypothermia to help keep your family safe and healthy.

Now that you know how to prepare, what should you do during the storm? If possible, stay off roads. If you become trapped in your car, stay inside. A car that ran off the road is easier to spot and find than a single person wandering around. If you leave your car, you risk getting hypothermia or frostbite from wandering around in the snow. You also risk getting hit by other cars that are having trouble gripping the road in the snowy, icy weather. Limit your time outside to help prevent getting frostbite and hypothermia. If you need to go outside, wear multiple layers of warm clothing. Avoid carbon monoxide poisoning by only using generators and grills outdoors and away from windows. Never heat your home with a gas stovetop or oven. Reduce the risk of a heart attack by avoiding overexertion when shoveling snow and watch for signs of frostbite and hypothermia and begin treatment right away if symptoms are found.

How do you spot hypothermia and frostbite, and what do you do if you or someone else have it? Frostbite causes loss of feeling and color around the face, fingers, and toes. Signs of frostbite are numbness, white or grayish-yellow skin, and firm or waxy skin. If you or a family member have symptoms of frostbite, you should go to a warm room and soak in warm water. Use body heat to warm, and do not massage or use a heating pad. Hypothermia is an unusually low body temperature. A temperature below 95 degrees is an emergency. Signs of hypothermia are shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, or drowsiness. If you or a family member have symptoms of hypothermia, you should go to a warm room. Warm the center of the body first: chest, neck, head, and groin. Keep dry and wrapped up in warm blankets, including the head and neck.

If you are under a winter storm warning, find shelter immediately. Stay off roads and stay indoors. Dress warmly, in layers if you can, and prepare for power outages. Use generators outside only and away from windows to prevent carbon monoxide poisoning. Listen for emergency information and alerts on a weather radio or other local news outlet. Watch for signs of hypothermia and frostbite, and check on your neighbors.

How to Prepare Your Plumbing for Cooler Weather

10/9/2019 (Permalink)

A water pipe with frozen icicles hanging from it. Insulating pipes can help prevent them from freezing.

As we move into the cooler months of the year, water losses become an even larger threat. Temperatures will start dropping soon, but the threat of pipes freezing and bursting become higher. But there’s a few things you can do to prepare your plumbing for winter and colder temperatures.

One thing you can do to prepare your home is to turn off outside faucets. This can be done at their shutoff valve. Open the faucet then open the bleeder cap on the shutoff valve to drain any water out of the pipe. If you don’t drain the pipe, it can still freeze and crack. Leave the bleeder cap open with a bucket underneath to catch any drips. If the dripping continues, your shutoff valve needs to be replaced. Installing frost-free sill cocks also help to prevent frozen pipes. Unlike a typical faucet, the working parts of a frost-free sill cock— valve, seat and washer—are located up to 18 in. inside the wall instead of right at the faucet. When the sill cock is properly installed, with a slight downward pitch, water drains from the pipe every time you turn off the knob at the faucet. You should also remove any hoses that are connected to faucets. Leaving hoses connected to a faucet in winter can allow water to freeze that’s left inside the hose and back up into the pipe and cause it to crack. Disconnect all hoses from their faucets, drain them and store them for the winter. Covering hose bibs with insulated covers help to slow the heat loss from a pipe as it travels through the wall out into the cold.

The next step is to insulate any vulnerable pipes to keep them from getting too cold. One way you can contribute to their insulation is to install a heat cable. Heat cables are a perfect solution for vulnerable pipes. They have an integral thermostat that senses pipe temperature, turning the heat on and off as needed to keep the pipe from freezing. You’ll need an accessible outlet to plug in the cable.  If you have pipes in an unheated area, such as a crawl space, an attic or a garage, use heat cable and cover it with pipe insulation. Pipe insulation alone does little, as it’s only a matter of time before cold air can reach the frozen pipes. In fact, insulating pipes without also using heat cable can prevent warm air from getting to them. You should also be sure to seal around rim joists to stop cold air intrusion. Seal cracks or holes using expandable foam and then insulate between the floor joists. Be sure that you don’t insulate a pipe from the heat in the rest of the house. Also, inspect around holes where cables, wires or pipes pass through an exterior wall. Insulate where you can, and seal drafts with caulk or expandable foam. After insulating, be sure you have combustion air for the furnace coming in through a makeup air pipe.

There’s a few other tips to discuss for helping your home for winter and preventing water losses as well. If you go out of town for the holidays, be sure to turn off your water while you’re away. As a general rule, if you’re leaving town for a few days or more, turn the water off at the main shutoff. That way, if frozen pipes do crack, you’ll have far less damage. Shut off your automatic ice maker so it doesn’t continually try to make ice, burning out the motor. Even if the ice bin is full, the ice will evaporate, and the ice maker will try to make more. If you have water lines in the garage, insulate the garage door, if not the whole garage. Consider a combination of heat cable and insulation as well. If it’s really cold, put a portable heater in the garage, but be careful to follow instructions and place it in a safe place with no fire or safety hazards. During a sudden cold snap, you should remember to leave your indoor faucets running just a little bit to prevent the pipes from freezing. A trickling faucet acts as a relief valve for the pressure that builds up if frozen pipes do occur. That pressure relief can prevent frozen pipes from cracking. A slow trickle is all you need. It’ll bump up your next water bill a bit, but compared with major home repairs, that’s an easy price to pay. Don’t leave a faucet running if the drain is on an exterior wall, though; the drain can freeze, causing the sink to overflow. Opening cabinet doors also allows heat to get to pipes under sinks and helps prevent them from freezing. Being behind closed doors, kitchen plumbing frozen pipes are vulnerable, as the heat from the rest of the house can’t reach them. Open the cabinet doors to allow heat to circulate into the cabinets. A fan or portable heater pointed inside the cabinet also helps circulate warm air. Just be sure to avoid fire and safety hazards by moving your household chemicals somewhere away from the heat. Keeping the temperature inside your home steady is also a good idea. What constitutes a cold snap depends on your climate and your home’s insulation. A temperature of 32 degrees F isn’t cause for alarm in Minnesota, but it might be in Mississippi. So during extreme cold, bypass your thermostat’s program and leave the temperature steady. You may even want to turn it up a couple of degrees.

Keep these tips in mind as the colder months grow closer. Making habit of these practices can help to save you tons of money on a water loss in the future. And if disaster should happen to strike, you can always count on SERVPRO of Baxter, Boone, Fulton, & Marion Counties to make it “Like it never even happened.”

How to Lower Fire Risks in Your Business

10/9/2019 (Permalink)

A business burns in the background. Firefighters stand in the foreground and another firefighter sprays water on the fire. Sprinkler systems can help stop fires from spreading and getting out of hand.

As a business owner, you never want to think about what would happen if a fire or flood should strike. A fire can cause severe damage to business equipment, materials, and structures. As a business owner, focusing on fire risk assessment, fire prevention, and staff education can help reduce your chance of fire and smoke damage. Here are some tips to help prevent fires in your business.

The first thing is to look around your business and find potential fire hazards. The National Fire Protection Association offers handbooks and other publications on the fire safety code in place for businesses. If your local government offers it, a visit from a fire marshal is a great step for your fire prevention plan. If a marshal visit isn't available, ask for workplace fire risk assessment guidance from your building's property manager.

Having the proper fire protection equipment in your business is essential to prevent fires. Automatic sprinkler systems are a great way to prevent fires from causing too much damage and will provide primary fire protection. Standard fire safety practices call for smoke detectors and fire extinguishers on every floor. There’s more than one type of smoke detector, so be sure and do your research to know what type is best for your business. All employees should be aware of the locations of fire extinguishers on each floor in case they should need access to one. The most recommended type of extinguisher is a multipurpose extinguisher, which will douse most small fires with ease without shorting out your electronics. It is also recommended you equip your employees with an emergency kit stocked with items like bottled water, a flashlight, and an escape mask to fight against smoke inhalation in case of a fire.

Not only are your employees part of your team, they’re also essential assets to your business. You want to ensure their safety as best as you can, and that includes in the event of a fire. Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. Designate a person as your office’s fire prevention officer. Their duties will include composing escape routes and meeting points for employees, as well as keeping all your safety plans, equipment, and information updated. If your office doesn’t have one, installing a sprinkler system is cost effective and the best way to fight the spread of a fire in a business. Properly installed and maintained systems are 95% effective according to the National Fire Protection Association in stopping and preventing fires. Be sure to leave some room behind appliances that heat up, like coffee machines and computers, to allow them to cool down. Keep all your business appliances away from combustible materials, like paper or cloth. If possible, unplug these appliances at the end of the day as most business fires occur after typical operating hours. Make sure to check cords on appliances and other electronic devices and replace them as needed. Use one extension cord per outlet and follow manufacturer recommendations for maximum wattage when using power strips. Avoid “octopus wiring,” when wires and plugs clutter around one outlet, as it could lead to an overload. In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. Businesses with disabled employees should develop a detailed evacuation for those employees needing additional assistance in an emergency. In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most, such as in the kitchen.

While fire prevention can help cut down your risk of fire, it doesn’t mean they still can’t strike any time. If your business should have a fire strike, trust the restoration professionals at SERVPRO of Baxter, Boone, Fulton, & Marion Counties. We’ll make it “Like it never even happened.”

How to Prevent Water Losses in Your Business

10/8/2019 (Permalink)

A brick wall in a basement leaking water. A few inches of standing water is seen at the bottom of the picture. Properly extended downspouts can help prevent water from seeping through and damaging foundations.

Water losses in a business can be a devastating blow. Not only can it be costly, but it can slow or even shut down your business while mitigation and repairs are in progress. Whether it's sending employees home for the cleanup or losing equipment and records, water damage will inevitably cause your business to take a hit. So how do you keep your business from being a target of water damage?

For starters, determining where water damage might come from can really help to prevent water damage in the workplace. Check any appliances in your business. Dishwashers, refrigerators, washing machines, and air conditioning units should be checked often. Appliances that produce condensation often rust, increasing the chances of a leak. Water supply hoses may also develop leaks and should be checked as well. Pipes and drains should be kept clear of clogs and stoppages to prevent overflowing appliances and sewage backups. Kitchen sinks can become stopped up by grease and roots can grow into pipelines and sewage lines, creating stoppages and clogs. In the winter, pipes can freeze, burst, and cause damage to the building and any contents inside. Roofing should be checked for any missing, damaged, or deteriorating roofing materials. Inadequate attic insulation and ventilation can also speed up the process of a roof’s decay and contribute to the formation of ice dams. Ice dams can cause water damage to ceilings, walls, and floors through a leaky roof.

So now that you know the usual suspects of water damage, how can you help to prevent a water loss? For interior problems, examine your equipment and appliances. If you see something that worries you, it’s time to do something about it. There are many things you can do to prevent water losses. Making sure water supply hose connections are secure to things like dishwashers, ice makers, refrigerators, washing machines, and other appliances can save money and prevent water losses related to leaks or faulty connections. Check and replace washing machine hoses every 3-5 years or sooner if they’re bulging, cracking, or show signs of other deterioration. Consider replacing rubber hoses with stainless-steel braided hoses for increased durability and longevity. For additional peace of mind, consider a stainless-steel braided hose with a built-in auto-shutoff mechanism. Re-caulking and re-grouting sinks, showers, and tubs and replacing leaking shower pans and loose or missing tiles can help prevent water from seeping into places it shouldn’t. Follow the recommended maintenance procedures for all appliances and equipment. This includes periodically draining a portion of the water out of the water heater to flush out the sediment in the bottom of the tank. Regular maintenance should also be performed on your HVAC system to prevent deposit clogs in the air conditioner pan drain lines. When the weather turns cold, a trickle of water from both hot and cold faucets may help prevent frozen pipes. Another good idea is to open cabinet doors to allow heat to get to pipes under sinks and appliances near exterior walls. It’s also highly recommended you insulate pipes that are exposed to freezing temperatures or drafts, such as those located in garages and basements to help reduce the chance of leaks from frozen pipes.

There are some things you can do to the exterior of your business as well to prevent water damage. If your roof has sustained damage, hire a professional roofing contractor to repair deteriorating or damaged roofing materials promptly.  Keep your gutters, downspouts, and eaves clear of debris. Downspouts should extend away from the building to carry water away from the foundation and prevent flooding of areas close to the house that can erode and leak into the foundation and basements. Adding insulation and ventilation to the attic can extend the life of a roof and reduce the chances of ice dams that can cause water to back up under roofing. The insulation should be in good shape and attic vents should be clear. Most insulation materials can last more than 50 years if they’re installed and maintained well. The thickness and material type can impact their effectiveness as well. Adding or replacing insulation may be needed to gain a higher efficiency, especially in colder climates. Improper installation, moisture, UV rays, and disturbance can all negatively impact the effectiveness of insulation. If your business has outdoor hose connections, remove hoses from hose bibs in the fall and turn off the water supply to hose bib connections to help minimize the chance of a burst pipe due to freezing. To help keep an eye on these or other trouble spots, you may want to consider installing a commercial water leak detection system.

How to Be Prepared for Disasters

10/4/2019 (Permalink)

A plastic bin with emergency supplies. A blue backpack and fire extinguisher sit next to the bin. It may seem impossible to plan for the unpredictable, but you can in fact be prepared.

Disaster can strike at any time. It may seem impossible to plan for the unpredictable, but you CAN be prepared for emergencies. In the Ozarks, our most common emergency disasters are flash flooding and tornadoes. So how can you be prepared for these disasters? One of the best ways is by building a disaster preparation kit.

To make a basic disaster kit, you’ll need the following:

  • Water. One gallon of water per person per day for at least three days, for drinking and sanitation
  • Food. At least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle to signal for help
  • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Local maps
  • Cell phone with chargers and a backup battery

In addition to the basic items, you’ll want to also take these items into consideration when making your kit:

  • Prescription medications
  • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
  • Glasses and contact lens solution
  • Infant formula, bottles, diapers, wipes, diaper rash cream
  • Pet food and extra water for your pet
  • Cash or traveler's checks
  • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
  • Sleeping bag or warm blanket for each person
  • Complete change of clothing appropriate for your climate and sturdy shoes
  • Household chlorine bleach and medicine dropper to disinfect water
  • Fire extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates, paper towels and plastic utensils
  • Paper and pencil
  • Books, games, puzzles or other activities for children

Once your kit is made up, you’ll need to maintain it so that it’s ready when needed. Keep canned food in a cool, dry place and store boxed foods in tightly closed plastic or metal containers. Replace goods as they expire and re-think your needs every year and update your kit as your family’s needs change.

You can also store kits in multiple places so you’re ready anytime, anywhere. The best places to keep kits are home, work, and in your car. For your home kit, you should keep it in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept. For your work kit, be prepared to shelter at work for at least 24 hours. Your work kit should include food, water, and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case. The kit in your car should contain emergency supplies for in case you become stranded.

What’s the Difference Between Grey Water and Black Water?

10/4/2019 (Permalink)

A sink overflowing with black water. Category three is the most dangerous type of water.

Have you had a water loss? Do you know what category it’s classified as? At SERVPRO of Baxter, Boone, Fulton & Marion Counties, we have three different categories that we put water losses under. These range from a category one to a category three.

What’s a category one water loss? Category one is classified as clean water, or water that doesn’t pose a health threat to humans. Water losses of this nature are typically described as sinks and bathtubs overflowing or broken appliances. This is the most harmless category of water that we can take care of at SERVPRO of Baxter, Boone, Fulton & Marion Counties.

Category two is classified as grey water. This means that the water is contaminated and may cause illness if ingested. This kind of water contains microorganisms and poses a moderate health threat to humans. This kind of water category is typically from broken toilets, broken sump pumps, and seepage from outside sources such as after storm damage. This category needs a little extra precaution when being dealt with to keep from exposure to the microorganisms and illness.

Category three is the dreaded black water. Black water is unsanitary and contains bacteria, parasites, and other microorganisms that cause sickness. This is the category that sewage is classified as, and is mostly caused by sewer problems, sewer backups, or contamination of standing water. This category requires special restoration techniques that we at SERVPRO of Baxter, Boone, Fulton & Marion Counties are trained to perform.

Let SERVPRO of Baxter, Boone, Fulton & Marion Counties take care of your water loss today, regardless of the category! We’ll make it “Like it never even happened.”

Fire Damage and the Restoration Process

10/3/2019 (Permalink)

A ceiling after a heavy soot fire in the process of being cleaned. SERVPRO of Baxter, Boone, Fulton, & Marion Counties can take your home back to preloss condition.

A fire can be the cause of serious property damage and a multitude of problems that will cost you a lot of money. Many people don’t realize the full extent or nature of fire damage until it happens to them.

When a fire strikes, the first thing that’s typically noticed is what has been burned and destroyed. Aside from your personal belongings and contents, this can include walls, cabinets, counter tops, and much more. After fires, these pieces are left looking dilapidated and not fit for purpose. This is the most obvious type of fire damage, but there’s more to fire damage than what’s easily seen.

Fire damage doesn’t just destroy your property, though. It can also cause a lot of malodor and can cause staining to various surfaces. When there’s a fire, there’s usually smoke. Smoke can travel throughout the property, staining your walls and carpets and leaving dust, dirt, and soot all over everything. This can be quite extensive and will cover not only the room affected by the fire, but adjacent rooms and can even sometimes travel throughout the entire structure. For these reasons, the home needs to be cleaned and sanitized. This will make your belongings usable again and will prevent health issues that may be caused by these foreign contaminants. The process of soot removal also helps to get rid of bad odors that can otherwise linger for a long time. This process involves the use of many different cleaning appliances and industrial equipment and can even extend to carpet cleaning services which can help to remove small amounts of smoke, soot, and other issues from in between the carpet fibers that can’t be reached by vacuums.

While fire damage and water damage may seem like they’re at opposite ends of the spectrum, they often actually occur together. This is the case if a fire damage leads to a burst pipe or tank, or the fire results in damage to the home that lets rain and other weather inside. Most homeowners also don’t realize that water damage can and usually does occur from the fire department putting the fire out.

Other damages can also occur after a fire, such as damage to your electrical wiring, plumbing, and electrical appliances. Because of this, it may be necessary to have several different services help in your time of need to ensure your home doesn’t just look repaired, but that it’s also able to function normally without hazards.

If a fire loss should strike your home or business, don’t hesitate to call the fire restoration professionals at SERVPRO of Baxter, Boone, Fulton, & Marion Counties. We’re only one call away 24 hours a day, 7 days a week, 365 days a year.

Why Call SERVPRO After Water Loss

9/24/2019 (Permalink)

The back side of a wall is exposed after demolition and shows half the wall covered in mold and dark spots of water damage. If not taken care of quickly, mold can grow and spread rapidly.

When a water related disaster strikes, water mitigation is time sensitive. Water damage can cause thousands of dollars of damage within minutes and only get worse as the hours go by. Calling a company like SERVPRO of Baxter, Boone, Fulton, & Marion Counties immediately after a water loss can help lessen the damage done by a water loss. Whether it be a burst pipe, flooded basement, or a roof leak, don’t hesitate to call.

Just within minutes of a water loss, water is absorbed into walls, floors, upholstery, and belongings. This alone can cause thousands of dollars of damage, especially if allowed to soak into electronics, books, and papers. Within minutes, irreversible damage can be done to wood furniture and wood floors.

In one to two hours, drywall swells, metal surfaces tarnish, and furniture begins to warp and/or mold. At this point, drywall and ceilings can become a major hazard. Swollen ceilings can begin falling and become an overhead hazard, and walls can begin to crumble and fall. Any metal surfaces become tarnished, and furniture begins to warp and or mold. If the conditions are right, mold can grow quickly, and can thrive and spread even faster.

In just forty-eight hours to one week, mold grows, doors and furniture warp, and metal begins to rust. Mold grows on upholstery and other contents. Furniture becomes water stained and wood furniture becomes swollen and begins to disintegrate. Furniture with metal parts rust and become hard to function, if functional at all.

After just a week, structural safety becomes an issue, and mold growth and bio-hazard contaminants pose serious risks. If a structure fails to have water damage mitigated, the safety of the structure can become seriously questionable. As pieces of the framework, floors, and ceiling rot out or disintegrate, it becomes a hazard to even be inside the structure.

Calling on the professionals at SERVPRO of Baxter, Boone, Fulton, & Marion Counties quickly can help prevent such damage to a structure and contents. We can help to mitigate and dry a structure and can help to save water damaged contents. When water damage strikes, you need a company that works quickly to help mitigate the amount of damage done. Call on us, and we’ll make it “Like it never even happened.”

Why SERVPRO for Mold?

9/19/2019 (Permalink)

A white wall and a wood panel wall is covered with dark green and grey splotches of fuzzy mold. Calling the professionals at SERVPRO of Baxter, Boone, Fulton, & Marion Counties can get rid of mold and keep it away!

Mold is an inevitable part of the world around us. Every household has a small amount of mold in them by nature. But when you find large amounts of mold, especially in one place, then there’s a much larger problem afoot. Understanding where mold comes from and how it works can help you to further prevent a mold problem.

So how does mold start? Mold is a living organism that can be found anywhere in the right conditions and can grow on just about any substance. If mold spores should find their way to a moist environment, the potential for mold is there. Mold spores are the byproduct of mold and moves through the air both inside and outside your home. This means that you could have mold in one area of your home, but the air currents could move mold spores to other rooms.

Now that you know how mold starts, we’ll look at how it grows. Once mold spores have found the perfect environment, they begin to grow. Many of the materials in your home are the perfect environment for mold. Carpeting, the padding beneath it, drywall, plywood, and other surfaces are likely places for mold to reside. Dust, cellulose, and other organic materials are their food source. Leaking pipes, roofing issues, too much moisture in bathrooms, and additional moisture sources contribute to mold growth. Getting rid of the food source or the moisture will get rid of it, right? Wrong. Mold will become dormant instead, putting itself into a state of hibernation. When there’s no food, the mold “sleeps” until the food source is back to being plentiful. Mold will wait until the right conditions reappear to reactivate itself. Mold may not have an apparent source of moisture, but even just the humidity in a home can be enough for it to thrive. This moisture-laden air allows water vapor to collect on the surface the mod is living upon as it condenses. You may find that you don’t have the proper vapor barriers in your home, that mold can thrive in crawl spaces and basements.

How does one get rid of mold then? It’s plain to see that mold is not easy to eliminate. Although there are plenty of DIY sprays that claim to kill mold, some may in fact worsen the problem. Mold remediation is also more than just spraying the mold and forgetting about the problem. Special mold procedures must be taken to ensure you get all the mold out of your home, or you’ll find that in a short time, you’re back to square one with hidden mold spreading back to where you just cleared it.

Do I really need to worry about mold? The short answer is, yes. Certain types of mold can make you very sick, such as toxic black mold. Mold can cause respiratory and other issues in people who visit or live in your home. Someone that already has immune issues can be impacted by encountering mold in your home, but even healthy individuals can develop health problems when exposed to it. Though most mold is harmless and simply unsightly, it’s better to be safe than sorry.

What do I do when I find mold? Call SERVPRO of Baxter, Boone, Fulton, & Marion Counties to take care of the mold for you! Mold isn’t one of the most straightforward problems to get rid of in your home. It can be very easy to miss a spot here or there and allow it to retake a substantial foothold after a short time. SERVPRO of Baxter, Boone, Fulton, & Marion Counties has a thorough mold process to ensure the mold doesn’t come back. We are familiar with how mold grows and behaves, so we have a better chance of removing it all the right way, the first time. Call us today! And we’ll make it “Like it never even happened.”

Top Causes of Kitchen Fires and How to Prevent Them

9/16/2019 (Permalink)

A cast iron skillet sits on a stove with a large fire burning in it. Knowing how to properly cook with oil can prevent causing a kitchen fire.

Every year there are thousands of house fires across America. Some of them claim lives, while others just do thousands of dollars of damage. Fires can usually be prevented, and many of them can be prevented in the kitchen. Here’s a few tips to help prevent kitchen fires.

The leading cause of kitchen fires is leaving cooking food unattended on the stove. Life has a way of keeping us busy, and as our lives progress, they get busier and busier. Finding the time to cook a meal in the kitchen is not always so easy to come by, and while we’re doing so, it’s easy to become distracted. It may be tempting to leave the stove unattended while you watch a video, but in a matter of minutes, your cooking could catch fire and cause a disaster. Protein fires can cause a horrid odor to linger, and it’s almost impossible to know when you’ve cleaned everything after one. Be alert, and don’t use the stove if you’re sleepy or have consumed alcohol.

Certain foods are combustible when they get hot. Some of these foods are things such as flour, oil, alcohol, sugar, garlic, and fatty meats. When cooking with oil, you should heat the oil slowly. If you see any smoke or the oil smells, it’s an indication that the oil is too hot. Immediately turn off the burner to let it cool down. Remove as much moisture as possible from the food going to be fried before putting it in hot oil. Do not put frozen foods into hot grease. Add food gently to prevent splatter. If oil should splatter, be sure to clean it up when safe to do so to prevent potential fire hazards for future cooking. Keep a lid near the pan you're cooking with so that it is accessible if a fire starts. In case of a grease fire, do not under any circumstances try to put it out with water or flour, and do not try to move the pan. Water and oil do not mix, and flour will explode in a violent fireball. Instead, if the fire is small and containable, smother it by placing a lid over the pan or extinguish it with a fire extinguisher. If the fire is uncontainable, immediately evacuate and call 911.

Some people may think wearing an apron is a faux pas, but they actually serve a very important safety role. Wearing loose clothing while cooking can be a fire and cooking hazard, and while aprons not only keep your clothes clean, they tie back your clothing to keep it out of the way. Tying back long hair is another good rule of kitchen and cooking safety. Not only does it keep it out of the way of catching fire, but it keeps your hair from getting in your food.

The final safety tip is to keep a clean kitchen. Having cluttered counters is a fire hazard in itself. Keep things like food packaging, paper products, fabric potholders and towels, and other flammable items away from the stove and properly put up. Keep the stove top clean and free of any food pieces from past meals or oil splatters and spills.

Kitchen safety while cooking is an important responsibility. In a matter of seconds, a fire can start, and if not contained, can become a blaze within minutes. Practicing good kitchen safety can save you thousands of dollars in fire damage and fire restoration costs, or in some cases, your life. Keep these tips in mind the next time you cook.

Tips to Improve Home Fire Safety

9/9/2019 (Permalink)

An adult man and woman stand holding each other while watching a white house burn. While you'll more than likely evacuate your home in case of a fire, a fire extinguisher can help extinguish flames possibly blocking your exit.

Did you know that many fires can be avoided by having active fire prevention methods in place? It may seem obvious, but not all preventative measures may be as obvious as you think. Here are some ways you can help keep you and your home safe from fires.

The first way that you can help to prevent home fires is to familiarize yourself with the different kinds of smoke detectors that are on the market. There are two kinds of smoke detectors on the market, ionization and photoelectric. Ionization smoke detectors are best used for detecting the smoke that is given off from flaming fires where the photoelectric smoke detector is best for detecting the smoke particles given off from smoldering fires. The National Fire Protection Association will tell you that most deaths in home fires are due to smoke inhalation. However, since each alarm is equipped to detect different types of fires, and there is no way to determine which kind of fire will break out in a home, it is best to purchase both. Smoke detectors should be installed on every floor of your home, inside bedrooms, and outside sleeping areas. Remember to test your smoke detectors monthly and change batteries as needed.

The second tip is to have a fire extinguisher. Every home should have at least one fire extinguisher. It’s a good idea to keep a fire extinguisher in the kitchen, laundry room, nearby to water heaters and breaker boxes, and nearby to grills and other potential fire hazards. If a blaze were to break out in your home, you’re probably going to evacuate rather than attempt to fight the fire, but that doesn’t mean you shouldn’t keep a fire extinguisher in your home. It’s better to have one and not need it than to need it and not have it, and in a fire where flames block the exit, a fire extinguisher can make all the difference.

Another good fire tip is to have a fire escape plan. Every home should have a fire evacuation plan, and you need to practice it a few times a year, especially if you have children. There’s nothing more tragic than a family escaping a burning home only to have someone run back into the house because they think someone is still inside, when really, they were safe somewhere else. Make sure everyone in your family knows the evacuation plan and knows where the family is supposed to meet. Explain the value of staying at the meeting place and waiting there and practice the plan frequently.

These are just a few good tips to practicing fire safety, but there’s plenty more. Remember, if a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP.

What to Do After A Storm

9/9/2019 (Permalink)

Fallen trees lay around and on a brick house which has a dipping roof and broken window from the tree on it. Be careful of broken glass when inspecting home or business damage after a storm.

When storm damage is mentioned, the mind typically thinks hurricanes and tornadoes. For our area though, storm damage can range from tornadoes and heavy thunderstorms to heavy snowfall and ice storms. Storms can change everything in the blink of an eye. They can cause destruction to your home or office, and poor restoration can leave you with an unhealthy home for your family. As challenging as recovery can be, you can take comfort in the fact that many have gone through similar experiences. This makes finding the direction you need a little easier. If you know what to expect and learn all you can before a storm hits, you’ll be more prepared to restore things to normal as quickly as possible. But before you begin inspecting the damage to your home or business, there’s a few things you should keep in mind.

Watch out for hazards such as broken glass or exposed nails and screws. Keep a pair of shoes by your bed in case you should need to evacuate a damaged house in the middle of the night. Always assume that downed power lines are energized and dangerous. Stay at least 10 feet away and notify the police and electric company. If you should begin inspecting the damage to your house at night, always use a flashlight rather than a candle (or anything with an open flame). This will alleviate the risk of a fire or explosion from a damaged gas line. If you do smell gas—or suspect a leak—shut off the main gas line, open the windows, and immediately go outside. Notify the gas company and the proper authorities of the situation and don’t return until they’ve deemed your home to be safe.

Your roof is the most susceptible to costly damage. If a tree limb or other heavy debris fell on your roof during a storm, your home might have structural damage, so be cautious. Roof damage can cause water damage to your home and belongings and become a more costly problem over time. After a storm, you should check your roof for holes, split seams, missing shingles, bruised or dented asphalt shingles, and cracked or broken tile, slate, or concrete shingles. You should also check for granules collecting in gutters and downspouts, leaks in your roof or ceiling, and dents on vents, gutters, or flashing.

Windows and doors are vulnerable to wind damage and flying debris. Inspect your windows for cracks, holes, broken panes and damaged frames. Watch out for shards of glass and be sure to board up broken windows until they can be fixed. Look for damage to siding, paint, bricks and other exterior surfaces of your home. Also check outdoor appliances, like air conditioning units. You’re looking for dings, dents, cracks, splitting, holes, breaks chipping and discoloration. As safely as you can, secure yourself and remove debris from roof, gutters and make sure downspouts are intact to continue to divert water away from your property. If there was extended power outages and you have a sump pump, you may have standing water in your basement. Remember, do not step into standing water without first making sure power is turned off to avoid the risk of electrocution. Re-engage the sump pump to discharge water from the area or call a plumber if the pump is damaged.

After a storm of any kind, you may need a board up service to help prevent more damage and to secure your property. Don’t hesitate to call SERVPRO of Baxter, Boone, Fulton, & Marion Counties to board up your home or business when storm disaster strikes.

How to Spot Water Damage

9/3/2019 (Permalink)

A white wall with brown coloring of water damage and large spots of black colored mold. If you don't catch water damage quick enough, it can turn into a real, moldy, mess!

Houses are a large investment, and in order to protect that investment, you should be on the look out for potential problems and fix them before they worsen and cause a potential disaster. One of the potential problems to watch out for is water damage. But how does one go about finding water damage and potential problems related to water? It’s easier than you think!

The first step is to check your floors. No matter what kind of flooring you have, it will develop signs of water damage. For tile and wood, you want to look for cracking, buckling, and warping, and for carpet look for damp spots, gradual rises, soft spots, and the smell of mold and dampness.

Next, check for stains. Water stains on flooring around bathtubs, sinks, and toilets or water stains on ceilings or walls are an obvious sign of water damage; and unusual stains could indicate a leaky pipe or drain in the wall. Speaking of walls, cracked drywall or areas of drywall that look swollen and feel soft to the touch could also signify trouble. Peeling paint can also signify water damage, as paint loses adhesion when drywall gets wet.

Thirdly, you should check the outside of your home. Check for standing pools of water that could indicate poor drainage in your yard, gutters that aren’t carrying water far enough away from the house or leaking and clogged gutters. These could be a serious concern for your house’s foundation. Additionally, you should check for signs of water damage to your roof. Common signs of roof water damage are pools of water, cracked, curled, or missing shingles, or broken flashing.

Finally, watch out for rust and mold. Inspect your water heater for rust on the tank or water on the floor, as rust spots could indicate a slow leak. Corrosion around pipe connections could be caused by water seepage as well. Visual signs of active mold growth means there’s moisture in contact with microscopic mold spores; often in the tiny nooks and crannies of your home. But don’t rely solely on sight when looking for mold! When water stagnates, mold and bacteria can grow, and produces a musty, unpleasant smell.

If you should find yourself in need of water or storm damage restoration or mold remediation, call the professionals at SERVPRO of Baxter, Boone, Fulton, & Marion Counties today! And let us make it “Like it never even happened.”

How to Prevent Water Related Losses

9/3/2019 (Permalink)

A kitchen with its wood flooring taken up. A refrigerator sits to the left, and a large spot of wet subfloor is exposed. Water damage from a dishwasher.

Water losses and water damage can be the costliest type of damage that a property can experience. But through proper maintenance and precautions, water losses can be avoided. In this blog, we’ll highlight just a few ways that you can prevent your home or business from being a victim of water damage.

Many water losses happen when people go out of town for a while or leave a vacation home. This is because most people don’t think to turn the water off when they leave for an extended amount of time, which can lead to disaster! Burst pipes, ruptured washer hoses, and other water supply mishaps can wreak havoc on your home or vacation home. If you plan to travel out of town or leave an unoccupied vacation home, turn off the water and have someone you trust check the house every few days in case of water leaks. Catching it fast is always better than weeks or months down the road!

Having your plumbing system regularly maintained is a great way to avoid water loss. Having lower water pressure can prolong the life of your plumbing system by making it easier on pipe joints, faucets, and appliance valves. Avoid using chemical drain-clearing products and soften your water. Chemicals can erode cast-iron drainpipes and hard water creates mineral deposits than can clog pipes and cause them to break. You should also have a plumber come in and snake your sewer lines every few years. This will keep them clear of tree roots that eventually make their way into your sewer system that can cause nasty sewage backups.

The exterior of your home is just as important as the interior, however. Proper roof maintenance is important to prevent roof leaks that can cause damage to many parts of a home or business. You should also check gutters and make sure they’re clean and free of leaves and debris. Make sure that water is being carried far enough away from your house so that it doesn’t eat away at the foundation. A swampy yard can also cause problems and should be dealt with quickly to save your foundation from possible cracks and erosion. Bad foundations can lead to flooded basements and other problems.

These tips will help you avoid water losses in your home or business, but should you have one, you can always count on SERVPRO of Baxter, Boone, Fulton, & Marion Counties to help you make it “Like it never even happened.”

Why You Should Choose SERVPRO After A Fire Loss

7/30/2019 (Permalink)

Even if a fire didn't get too out of hand, attempting to clean it yourself can cause more damage than it helps.

After a small fire in the home or business that only generated smoke and soot damage, you may think it would be easy to take care of the cleanup yourself without ever getting the insurance agency involved. But it’s hard to know where all to check and clean after a fire for soot. Likewise, textiles can’t just be washed with your standard laundry detergent. Many people try to clean up after a small fire themselves, and often end up ruining their contents rather than fixing them.

At SERVPRO of Baxter, Boone, Fulton, & Marion Counties, our certified fire technicians are professionally trained to know just where to look for soot and smoke damage. Our cleaning process is extensive to make sure we get every speck of soot out of your house. We use our very own special chemicals to clean soot and smoke off your contents, specially made for fire restoration cleaning. SERVPRO of Baxter, Boone, Fulton, & Marion Counties is also able to clean textiles such as clothes, couches, and carpets.

While the temptation may be there to do the cleaning yourself, it’s worth it to hire a professional restoration and cleanup company such as SERVPRO of Baxter, Boone, Fulton, & Marion Counties to clean your contents and structure after a fire.

Rely on SERVPRO for Quick and Efficient Flood Damage Restoration Services

7/15/2019 (Permalink)

Severe rainstorms can leave significant damage to your home, call SERVPRO to properly and quickly remediate the damage.

It is more common than you might think for severe rainstorms to cause significant damage to your property. High-winds and massive amounts of water easily penetrate roofing materials, light fixtures, and make their way into lower levels of your home. 

Whether you have experienced flood damage in your home before or not, you can benefit from having a local restoration expert inspect your property. Our technicians are IICRC certified and provide you with solutions to help protect or restore your home.

SERVPRO has access to a variety of equipment that makes removing a large volume of water as quick and efficient as possible. With experience dealing with events like this in all shapes and sizes, our personnel can have your home water-free, safely returning water levels to normal sooner than you might think possible.

SERVPRO checks for immediate hazards and helps you locate hidden dangers. It is our job to help you avoid costly repairs, limiting your losses before tragedy strikes. However, if you find yourself in the middle of an emergency, needing immediate help, our technicians are available 24/7 to assist.

We can take control of existing damage, perform any necessary repairs, and get you on the road to recovery fast. With access to water extractors of all shapes and sizes, advanced drying equipment and professionals trained in cleaning and odor removal methods our cleaning and restoration services help you make the most of a dangerous situation.

SERVPRO of Baxter, Boone, Fulton & Marion Counties has qualified professionals ready to assist. Contact us for additional information or to schedule your home’s restoration, today. (870) 424-0296 – (866) 445-8457.

Storms can Bring Water Damage into Your Home through Open Windows or Worse

7/15/2019 (Permalink)

Water Damage from an Open Window

Storm damage from an open window

Warm weather can make it tempting to leave windows open so that fresh breezes can pull pleasant scents inside from the great outdoors. Having blooming flowers nearby can perfume your home naturally and help raise oxygen levels in your home, also. Storms that replenish these plants can cause problems for homeowners, though, when windows stay open and rainwater leaks inside. Other situations can cause homes to sustain storm damage. These include strong winds or trees that fall onto the roof, letting rain collect in the upper area of your residence. Patio doors can also provide a way for rain to splash up and onto the floor. Water damage around and under windowsills can affect wooden frames and cause them to swell, making it difficult to open and close. Metal frames can rust and flake off paint. Cleaning these areas can make metal frames functional again, while wooden ones may require the installation of replacements. We perform this work according to accepted standards to ensure our customers that their home becomes safe again. Dangerous entryways make themselves known quickly, while similar areas under windows can permit easier access to outside pests. Keeping your home safe for you and unwelcoming to vermin and insects helps protect your family and guests. The technicians of SERVPRO of Baxter, Boone, Fulton & Marion Counties want to help your family live in a safe, dry home, free of the problems rainwater can cause when it enters your home. Residents with such dilemmas can get these issues resolved quickly by calling us at (866) 445-8457. Our number is always available, every day of the year, and we perform water extraction and clean-up services for all types of water damage, regardless of the source.

Have you found Mold in Your Business, Learn Your Options?

6/21/2019 (Permalink)

Mold is something you don't want to tackle on your own. Our team is available 24/7 to assist with mold remediation services.

Nothing is standard when it comes to mold damage remediation since different areas have different contamination levels. If it is a small section of your business premises that have contamination, we must contain the area to ensure the spores do not disperse to uncontaminated areas. If air vents are supplying and returning from the site, we must block them. Putting the site under negative pressure can also limit the movement of spores in your business. 

The type of material or surface the mold is growing on determines the remediation technique we use to remove the mold contamination from your business. If our SERVPRO technicians notice there is active mold on porous items such as insulation, carpeting, fabrics, and drywall, we have to remove the material from the site. If carpets and some of your upholstered furniture are not extremely contaminated, we may perform steam cleaning with the aim of cleaning them. We do not perform wet vacuuming on porous items since some mold fragments can remain within the item. The type of material or surface the mold is growing on determines the mold damage remediation technique we use to remove the contamination. We can damp-wipe nonporous materials such as metals, glass, and plastics using a disinfectant. If the mold is not firmly attached to such items, we can clean them using HEPA vacuuming. Our SERVPRO team can scrub wooden floors and use a wood floor cleaner when cleaning wooden floors. Some of the methods we use when cleaning semi-porous materials such as concrete and wood include wire brushing, damp wiping, and sanding. Wood that has undergone rotting weakens and should be removed and replaced. Once we complete cleaning, we give the mold spores time to settle before we can repeat the cleaning process. Also, cleaning takes place from the upper parts of a structure towards its bottom parts.

Locally Owned Company with National Resources

SERVPRO of Baxter, Boone, Fulton & Marion Counties located in Mountain Home, AR. We are always available to respond to your concerns, call us at (866)445-8457 to know your options.

Approaches That Help Save Important Items during Water Removal in your Home.

6/21/2019 (Permalink)

When water damage affects electronics and other items in your home, it is time to contact SERVPRO for effective remediation efforts

When water overflows into a property, it does not discriminate, and any item within reach is submerged. However, the damage it causes in different items within the affected area varies. There are items ruined within just a few minutes of exposure to the water. Others can only be ruined if left submerged for extended periods. Finally, some items might not exhibit any signs of damage after the exposure but develop problems later on. It is necessary to follow the right procedures to save valuable items in your home after a water loss incident.   You should pay serious attention to electronics during water removal. If they end up submerged, you might incur huge losses. The issue with most electronics is that even a few minutes underwater can ruin them. In addition to this, the items might continue functioning normally then exhibit signs of damage long after the loss. Our SERVPRO technicians can help you save electronics exposed to water. We remove the items from the affected areas or cover them with plastic sheets if it is not possible to move them. Such actions limit further exposure.   Another prized item in many households is clothes. Property flooding can ruin clothes in different ways. The most straightforward way is the transfer of stains from the dark to the bright colored clothes. You can prevent this by separating the clothes immediately after you detect flooding in the closet. Contaminants in the water and the surfaces where you place the clothes can also stain them.

The water might also affect documents and important books within the home. It is possible to limit the extent of damage by choosing the right removal procedure. Our SERVPRO technicians rely on sublimation methods to save the documents. The method works by changing solids to vapor directly without passing through liquid stages. For this to work, we have to find the damaged documents within 24 hours and freeze them within 48 hours.   You can save your items from unnecessary damages in case of water loss. Call SERVPRO of Baxter, Boone, Fulton & Marion Counties in Mountain Home, AR. We are available 24/7 toll free at (866) 445-8457.

Do You Know How To Cut Off The Water?

6/3/2019 (Permalink)

Call Toll Free (866) 445-8457 for FREE Emergency Assessment of your Commercial Property.

Many workplaces always call on the boss or the maintenance man when something goes wrong. What if they were home sick, or in a meeting and you need to locate the water shut off, where do you start?

SERVPRO of Baxter, Boone, Fulton & Marion Counties can help commercial property managers in planning for a water, fire, storm damage. How? With a free Emergency Response Profile created by the SERVPRO Marketing Department.

By having a plan of action and including it in your regular training at your office you can minimize the cost if an unplanned event happens like a busted pipe, fire or any other type of disaster.

Some property managers use this as a tool to keep everything organized in one central location.

Is your business ready for a disaster? Even a simple pipe burst can cause a lot of damage and headaches. With a SERVPRO Emergency READY Profile it can have the critical information to minimize damages, provide the resources for the employees of the company, and provide property details and information. This is a FREE service that we provide to commercial properties.

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO of Baxter, Boone, Fulton & Marion Counties at (866) 445-8457 seven days a week 24/7 to help you avoid the cost and hassle of secondary damages. We will help make it "Like it never even happened."

SERVPRO of Baxter, Boone, Fulton & Marion Counties wants to partner with your company to help when it matters

Discoloration in Your Home or Business?

6/3/2019 (Permalink)

Discoloration was discovered in this building after being left emptied for quite some time.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business.  When mold is disturbed, the mold can release microscopic spores which become airborne and can circulate throughout your building.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Baxter, Boone, Fulton & Marion Counties for mold remediation services.
  • What Not to Do:
  • Do not touch or disturb the mold.
  • Do not blow air across any surfaces with visible or suspected mold growth.
  • Do not attempt to dry the area yourself.
  • Do not spray bleach or other disinfectants on the mold.SERVPRO of Baxter, Boone, Fulton & Marion Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.
  • SERVPRO technicians make each job as clean, healthy, and safe as possible, protecting customers and workers from exposure. Maintaining this type of environment prevents disturbing mold during cleanup, spreading contamination to additional areas of your building and reduces possible health and safety issues throughout the entire remediation process.   Your SERVPRO team uses a variety of control and containment procedures to keep mold exposure found in your home under control. Negative-airflow machines, moisture detectors, and advanced cleaning methods all work together to provide you with the quality solutions you deserve.     None of this could be possible without locating and repairing the source of contamination, first. We provide you with a full-service solution to mold, water, and repairs necessary to return your home to a quality pre-damage condition. Getting mold growth in your home under control means helping you understand how these issues begin and showing you how to prevent similar problems in the future.
  • About Our Mold Remediation Services

Fire Damage Is No Match for Our Skilled Technicians

6/3/2019 (Permalink)

With the professional restoration services that we offer, it is possible to safeguard the structure and its occupants.

Professional Help Is Necessary When Restoring Fire Damage

When flames engulf a property, the danger is obvious. However, the threat does not end after putting out the fire. The combustion process introduces gases and aerosols in the affected environment, and if not cleared, they might lead to health problems when inhaled. In addition to affecting the occupants, the structure also continues to deteriorate in different ways after the fire goes out. Debris and residues, some of which are acidic, can cause such deterioration. The water used to put out the fire from your property might also lead to deterioration. With the professional restoration services that we offer, it is possible to safeguard the structure and its occupants. Some level of preparation is necessary before starting the restoration of fire damage. It might include the separation of items based on the level of damage. Our SERVPRO technicians’ separate items into salvageable, unsalvageable and questionable categories which helps reduce the chances of throwing out salvageable items. With our electronic CCIS, content claim inventory service, we can even group items room by room. We also board-up the structure, which helps prevent further damages by intruders or weather elements. The smoke produced as a fire burns causes some of the damage, so cleanup is necessary. While it is possible to wipe off some of the soot, most of the residues require further steps for proper cleaning. Our SERVPRO crew uses various approaches to clean your property. Mechanical agitation helps dislodge debris from affected areas. We also use some professional cleaning products, which work through chemical action that either dissolves or suspends the soils effectively removing them from the affected material. From our experiences handling clean up after fires, we understand the easiest ways to deal with different kinds of soiling. For example, we know that like dissolves like, so we evaluate the type of soiling before choosing a cleaning solution. Some aspects of fires like smoke damage and bad odors spread easily even to parts of the property not reached by the flames. By working as a team, our SERVPRO crew cleans and deodorizes all affected areas. Restoring damages after a fire should not overwhelm you. Call SERVPRO of Baxter, Boone, Fulton & Marion Counties at (870) 424-0296 to assist. We’re Faster to Any Size Disaster.

Call SERVPRO of Baxter, Boone, Fulton & Marion Counties for any Commercial Water Damage to Restore Your Space and Minimize the Damage

5/2/2019 (Permalink)

A burst pipe in your office building can cause severe damage, call SERVPRO immediately to remove the water and minimize the damage.

While you might always work to keep your office running smoothly, you cannot ever plan for unexpected events like substantial water emergencies. Instances like broken pipes within the walls or above the ceiling grids of your facility can affect a broad area and cause widespread damages in a brief period. Considering that you not only have expensive equipment and electronics likely spread out through the facility, you also likely have records and servers which retain sensitive and client-specific information that you cannot afford to lose.

Our team does not just claim that We’re Faster To Any Size Disaster. Our commitment to being available when you need us is something that you should remember when faced with the need for water removal services in your office building. The team that can offer a rapid response is the same restoration outfit that can work to ensure that your facility does not succumb to worse damages as the pooling water continues to spread and affect new areas of your building.

When our IICRC certified professionals arrive at your business, our first concern is ensuring that the source of the water damage that you face has gotten successfully shut down so that our restoration process can begin. A thorough inspection of the entire affected area, as well as adjacent rooms to the damage, get thoroughly assessed for possible losses, and our technicians develop a site-specific restoration plan to bring your building back to the way that it used to be.

While our ability to extract pooled water and dry the area thoroughly often is sufficient, sometimes the immediate damage to the structure and surfaces in the vicinity is too severe for conventional restoration. In these situations, our SERVPRO professionals utilize our training in controlled demolition to remove overly damaged portions of the construction materials for replacement by a commercial contractor.

When your office building requires water removal services, this issue needs to get addressed as quickly as possible. Our SERVPRO of Baxter, Boone, Fulton & Marion Counites restoration specialists are always available for any water emergency or potential disaster that you might face. Give us a call anytime at (870) 424-0296.

When Storms or Floods hit North Central Arkansas, SERVPRO is ready!

5/2/2019 (Permalink)

SERVPRO has the Resources to Handle Floods and Storms

Until you have been face-to-face with the damage flood can cause it can be difficult to understand how extensive the damage can be.

When Storms or Floods hit North Central Arkansas, SERVPRO is ready!

SERVPRO of Baxter, Boone, Fulton & Marion Counties specializes in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit North Central Arkansas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (866) 445-8457

Our highly trained crews are ready to respond 24/7 to storm or flood damage

SERVPRO® Announces Recapitalization and Long-term Partnership with Blackstone

3/27/2019 (Permalink)

SERVPRO® Announces Recapitalization and Long-term Partnership with Blackstone

Gallatin, TN and New York, NY, March 26, 2019– SERVPRO and Blackstone (NYSE:BX) announced today that private equity funds managed by Blackstone (“Blackstone”) have recapitalized SERVPRO, a leading franchisor of residential and commercial property damage restoration services. Blackstone is acquiring a majority stake in SERVPRO as part of Blackstone’s Core Private Equity strategy, which is designed to hold investments for much longer periods of time than traditional private equity. The Isaacson family will be re-investing alongside Blackstone and will continue to be significant shareholders in the business going forward. Financial terms of the transaction were not disclosed.

Founded in 1967 by the Isaacson family, SERVPRO is a leading national franchisor, providing services in both residential and commercial property mitigation, restoration and reconstruction following damage related to water, fire, mold or storm activity. Since its founding, SERVPRO has grown to over 1,700 franchisees in the United States and Canada.

Rick Isaacson, SERVPRO Chief Executive Officer, said, “We are thrilled about this long-term investment from Blackstone and the strategic benefits its global platform can provide the company, our franchisees and our customers. SERVPRO was founded over 50 years ago with the vision of becoming the premier cleaning and restoration company, and we believe this partnership with Blackstone is a vital next step towards this goal.”

Peter Wallace, Senior Managing Director at Blackstone, said, “We are excited to make this investment and join together with the Isaacsons and the SERVPRO team as long-term growth partners. We believe the additional capital and extensive network of relationships that Blackstone can bring to bear will benefit not only SERVPRO, but its more than 1,700 franchisees and its customers.”

David Kestnbaum, Managing Director at Blackstone, said, “SERVPRO is a high-quality company with a strong management team and great long-term prospects. We look forward to working with SERVPRO and its franchisees to help fuel the business’ next phase of growth. As one of the largest owners of residential, office, retail, hotel and industrial real estate in the world, Blackstone has unique expertise and insights into a broad array of properties that are relevant to SERVPRO.”

Jefferies LLC, Credit Suisse and Deutsche Bank are acting as financial advisors to Blackstone in connection with the transaction, and Simpson Thacher & Bartlett is acting as Blackstone’s legal counsel. Harris Williams is acting as financial advisor to SERVPRO with respect to the transaction and Bass, Berry & Sims PLC is acting as SERVPRO’s legal counsel.

About SERVPRO®

Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

About Blackstone

Blackstone is one of the world's leading investment firms. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our asset management businesses, with $472 billion in assets under management, include investment vehicles focused on private equity, real estate, public debt and equity, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at www.blackstone.com. Follow Blackstone on Twitter @Blackstone.

How to Keep Your Restaurant Kitchen Mold-Free?

3/15/2019 (Permalink)

Install a ventilation system in your commercial kitchen

Enjoying the fruits of your hard-earned labor through the success of your local restaurant is always a rewarding feeling. However, coming across mold growth in your commercial kitchen can bring that contentment to a halt very quickly. Thankfully, there are various methods for keeping your restaurant kitchen clean and consistently mold-free.

 Focus Your Attention on the Food Itself

 Though there are many possible avenues for mold growth to occur, one of the most common causes of mold is through the food you bring into your kitchen. It can materialize easily on such foods as:

  • Vegetables
  • Fruits
  • Cheeses and other dairy products
  • Bread, and more

Therefore, it’s important to inspect your produce and other items before ever integrating them into your kitchen. Look for bruises, abrasions or already-apparent growths on your fruits and vegetables before purchasing. Check the expiration dates on packaged items and keep any open containers covered or sealed until use to prevent the onset of mold.

 Keep a Reliable Ventilation System

 Mold tends to emerge in areas that are dark, moist and generally untouched, meaning it can be hard to pinpoint the onset of mold until it’s too late. Help yourself and your kitchen crew by installing a ventilation system that reduces the high humidity in the kitchen, preventing potential mold from finding a suitable place to take root.

 Remove and Restore Any Water Damage as It Occurs

 Finding water damage in your restaurant would hardly be surprising, as running water is a consistent feature in any commercial kitchen with food prep spaces, dishwashing stations and more. For this reason, it’s important to always keep an eye out for continuously damp or wet areas that are the perfect breeding ground for mold. Hiring qualified mold remediation specialists to clear the area of any damage is key to a clean and healthy food prep environment.

When it comes to keeping the commercial kitchen of your restaurant clean and mold-free, following these methods can help prevent any outbreak of unwanted mold growth and clear your kitchen for healthy food prep. Call SERVPRO of Baxter, Boone, Fulton & Marion Counties to schedule an inspection. (866) 445-8457

SERVPRO Offers Property Owners Mold Remediation and Encapsulation as a Preventative Measure

3/1/2019 (Permalink)

Crawlspaces Benefit from SERVPRO's Mold Remediation and then Encapsulation. Call for a Consultation.

Our homes deal with water problems every year, but they often miss what can be a follow-up disaster. Usually, dormant spores become active and proliferate through a home after they absorb enough moisture.   A large share of mold damage starts behind walls and under the feet of homeowners. SERVPRO restoration teams often find themselves pulling down walls and crawling under homes to find the source of the problem.   In cases like these, the mold usually grows over surfaces, but it can dig into drywall and even the framing behind it if not caught quickly. While drywall is easy and cheap to remove and replace, wall framing can be more difficult. Technicians often are required to scrape mold from the surface, and if the spores went deep, they could sand down the surface to remove the infestation. Wood studs can also be sprayed with an antimildew product after removing the mold and hyphae.   To reduce the risk of mold growth and contamination, SERVPRO recommends encapsulation for crawlspaces exposed to water. Team members start by examining the concrete walls for leaks and seeps. If they find one even as small as a pinpoint, they use hydraulic cement to seal them against further water intrusion.   Other specialists’ level the dirt floor to prevent pooling and then cover it with heavy, polyethylene sheeting. If needed, they use wood framing to hold the sheets in place. Next, they secure the ends of the sheets to the now sealed walls with a polyurethane caulk or a specially designed, two-sided, foundation tape. Team members continue using polyethylene sheets to seal off the walls and secure them with the same caulk and tape.   After completing encapsulation, specialists use a moisture meter to determine if the humidity levels are at an acceptable level. If needed, they can use a dehumidifier to remove water from the air until the level measures as normal. In extreme conditions or environments, a permanent dehumidifier can be installed in the crawl space. Less moisture means less chance of mold growth. The encapsulation also limits food sources for mold spores to develop into large colonies.   Our goal at SERVPRO of Baxter, Boone, Fulton & Marion Counties is to bring each home back to a clean condition. If you are still dealing with effects from the last storm or flood whether the result was mold damage or not, contact us at (866)445.8457 today to begin the restoration process.

House Fire Season? Not When It's Your Home!

1/4/2019 (Permalink)

What if you have a fire?

We often hear about a particular time of the year as being the "season for house fires," meaning house fire disasters are on the rise from that month forward. It is usually associated with colder weather when we start to use more home heating.  When it comes to your home, however, there is no "season" for a fire. It can strike at any time. The sad fact is that 2,500 people will be killed in fires over the next year.  13,000 people will suffer serious injuries related to fires and the loss of property - in terms of real dollars - will be more than $7 Billion!

SERVPRO of Baxter, Boone, Fulton & Marion Counties provides expert restoration services if you have experienced a house fire. If that is your situation now, please call (866) 445-8457 so we can begin restoring your home. The residue left from a fire, known as soot, presents hidden dangers if not properly removed from your home and your possessions. Soot is acidic in nature and within hours to days, it will begin to decay or even destroy whatever surface it comes in contact with.

SERVPRO technicians are trained to determine what can be salvaged and what needs to be discarded. Each home contains items of sentimental value like pictures and heirlooms. Until help arrives, pictures need to be removed from glass frames as quickly as possible, so they can dry unless they have become stuck to the glass. Valuable items like jewelry, weapons, ammunition, financial papers and other personal items should be removed from the home for safe keeping.

We have helped hundreds of families recover from house fire damages. Visit our websites for information on how we can restore your property at www.SERVPRObaxterboonefultonmarioncounties.com Located at 3918 Hwy 5 South, Mountain Home, AR   (866) 445-8457.   We cover North Central Arkansas and South Central Missouri.

Avoid Frozen Water Pipes

12/19/2018 (Permalink)

Take care of your pipes this winter!

Don’t let the cold temperatures of winter burst your pipes. By following these simple tips, you’ll not only save yourself the trouble of broken pipes and gushing water, but you’ll also save yourself a lot of money in repair fees.

  • Insulate pipes or faucets in unheated areas. Pipelines in an unheated garage or cold crawl space under the house can freeze; wrap the water pipes before temperatures plummet. Hardware or building supply stores have pipe wrapping materials available. 
  • Seal off access doors, air vents and cracks. Repair broken windows to keep the cold winter winds outside where they belong.  
  • Find the master shutoff. The master valve may be near the water heater or washing machine. Make sure everyone in your household knows where it is in case a pipe burst. Acting quickly can prevent flooding and thousands of dollars in repairs.  
  • Worried about pipe freeze? Run a minimal amount of water in a kitchen sink, on nights when weather forecast calls less than 20 degrees. A small and steady stream of water will be enough to keep your pipes from freezing, and you can even collect the water in a bucket to water houseplants.
  • Disconnect and drain outdoor hoses. You should have all outdoor water connections, including irrigation systems, properly shut off during the winter. A single overnight freeze can burst faucets and pipes, so it’s important to disconnect the hose and let the water drain.
  • It’s too late – my pipes already froze! What do I do now?
  • First, call your plumber!
  • Second, locate your master shutoff valve. This will come in handy if things take a turn for the worst.
  • Third (for those DIY-ers out there), don’t try and melt the water by using fire, as heating one spot of the pipe can cause it to burst. Instead, use a hair dryer on low to distribute the heat evenly across the pipe.
  • If you don’t have a hair dryer, then you can wrap the frozen section in rags and gently pour hot water across it. The rags help to distribute the heat from the water evenly.  

In the event that the worst does happen, call the experts to help clean up any water damage caused by burst pipes or flooding. The trained and professional water damage technicians at SERVPRO of Baxter, Boone, Fulton & Marion Counties at (866) 445-8457.

Beware of Frozen Pipes This Winter

12/3/2018 (Permalink)

Frozen Water Line inside Home

Winter is on its way, and in our area that means freezing cold weather and a host of potential problems for your home. Chief among them is the issue of frozen pipes, which ranks among the most common plumbing repair calls in the winter months. An ounce of prevention beats a pound of cure as they say, and while a good plumbing service will always be on hand to repair such damage, it’s much easier to stop it from happening in the first place. Now is the ideal time to address frozen pipes before they get started.

Why Are They a Problem?

Frozen pipes are a problem first and foremost because they block water flow to the affected outlets, which can bring your home screeching to a halt. But it’s worse than that. When water freezes, it expands, which means that frozen pipe put a tremendous amount of pressure on the interior surface of the pipe. In many cases, that can cause the pipe to burst, sending ice and freezing cold water into surrounding material like drywall. Frozen pipes are difficult to deal with but burst ones can become very expensive very quickly.

Prevention Is the Key

The first step to preventing frozen pipes is to shut off the water to all outdoor outlets, such as the sprinklers, then open the valve to drain out the rest of the water. Then check your home for pipes that might be vulnerable, such as those running through an outside wall or those in an uninsulated part of the home like the basement. A good plumber can help you spot the pipes most vulnerable to freezing.

With that info in mind, the plumber can then add insulation sleeves to the pipe, adjust things like the water heater to keep the water warm, and even re-route piping in a dangerous location so that it runs much less risk of freezing during the winter.

In the event that the worst does happen, call the experts to help clean up any water damage caused by burst pipes or flooding. The trained, caring and professional water damage technicians at SERVPRO of Baxter, Boone, Fulton & Marion Counties are here 24/7/365 to help you through the entire restoration process so you can get your home and your life back to normal as quickly as possible. Call Toll Free (866) 445-8457, the Office (870) 424-0296 or email SERVPRO9840@hotmail.com

What is Fire Damage and How Restoration Works

10/8/2018 (Permalink)

Call SERVPRO of Baxter, Boone, Fulton & Marion Counties if you have a fire!

A fire can lead to serious and significant property damage and any number of problems that will negatively impact your quality of life and cost you a lot of money until you get them repaired. Many people don’t realize the full extent or nature of fire damage or a large number of different services offered by SERVPRO of Baxter, Boone, Fulton & Marion Counties.

Immediate Damage

In the case of a fire, the first thing you are likely to notice is that your items have been burned leading to them being destroyed. This can ruin walls, cabinets, counter tops and much more leaving them looking dilapidated and not fit for purpose.

This is the most obvious type of damage that SERVPRO will help to address..

Smell and Dirt

Fire damage doesn’t just destroy your property though, it can also cause a lot of bad odor and can stain your various surfaces. When there is fire, there is normally also smoke and this can travel through your property staining your walls carpets and leaving dust, dirt, and soot across your surfaces. This can be quite extensive and will cover not only the room affected by the fire but also the adjacent rooms nearby.

For these reasons, SERVPRO will also make it a priority to clean and sanitize your home. This will make your belongings usable again and it will also prevent health issues that may be caused by them. Importantly it will also help to get rid of bad odors that can otherwise linger for a long time.

This process will involve the use of many different cleaning appliances and industrial equipment. This can even extend to carpet cleaning services which can help to remove small amounts of smoke, soot, and other issues from in-between the carpet fibers. This can’t easily be reached by vacuums.

Water Damage

While fire damage and water damage might seem like they’re at other ends of the spectrum, often they can actually occur together. This is the case if fire damage leads to a burst pipe or tank which can then lead to water spilling out over your premises. It can also be a result of fire damage causing leaks and letting the weather affect your home.

In these cases then, SERVPRO must offer fire and water damage restoration. To do this, we will first address the source of the moisture and will then go on to remove any large pools of water.

Other Issues

Fire damage can be incredibly extensive and can also damage your property in other ways. For instance, it can damage your electrical wiring, your plumbing, and electrical appliances. Thus you might need any number of different services to ensure your home doesn’t just look repaired but is also able to function normally.

How to Find a Fire Damage Restoration Company

If you have experienced fire damage in your home, then you should work quickly to try and repair it and restore as much of your property as possible.

Having the number of a good fire damage restoration company is an important first step. Make sure that the company you find provides 24-hour emergency contact so that they can come out rapidly to deal with any serious damage that might be causing leaks and other problems that are progressive in nature.

Make sure as well to carefully research the company’s track history as well as the full range of services that they offer. You want an organization that will provide you with full renovations and that has mostly good reviews from other users.

Likewise, you should make sure that your home is fully insured. By using a comprehensive insurance plan, you will have financial aid when it comes to finding fire damage restoration services and you will also be able to get any items replaced that need to be completely disposed of.

On top of all this, you should also take as many steps as possible to prevent fire damage entirely. This means making sure that you are careful when cooking and it means avoiding leaving plugs on. At the same time, it also means using a fire alarm and ensuring that this works at all times by testing it regularly.

All these steps will help you to prevent fires where possible and to deal with the damage quickly when they do still happen. When you are in need of a fire and smoke damage restoration company in North Central Arkansas. Call SERVPRO of Baxter, Boone, Fulton & Marion Counties, (866) 445-8457

Water Damage from Many Sources Can Affect Your Property

9/7/2018 (Permalink)

Water Removal After Accidents in Your Home Gets Fast Results with SERVPRO

Clogged drains can cause overflows resulting in water damage, and usually do so with no notice. You suddenly have a massive amount of water where it does not belong. Expert, fast action is needed and is essential to protect your property to minimize the harm.   Since plumbing accidents can happen without warning, SERVPRO has experienced crews ready to respond to your water removal emergency any time of the day, any day of the week. We act quickly to ensure the safety of you and our workers and determine the cause of the overflow problem in your home. If it has not already been done, we shut down the water supply.   Upon arrival, we pre-inspect the damaged areas carefully and look for any dangerous situations such as electrical hazards or soft subflooring. The standing water is then pumped out with industrial, truck-mounted pumps for large volumes of water. If the sink is located on an upper floor, we check the walls and floors underneath it for any water seepage and remove that as necessary.   SERVPRO technicians also use a moisture meter to figure out the extent of the water penetration in flooring, ceilings, and walls. We move and block any furniture when necessary and extract water from hard surface flooring and carpeting. Carpets are detached, and we then extract the water from the padding and floor. The pad is removed from your structure and in most cases, it is discarded.   Once everything affected is checked for additional damages such as delamination in carpets, or visible mold, we treat with an appropriate deodorizer and antimicrobial. We position air movers for drying, so they deliver a rapid airflow to the wet surfaces. We base the number of air movers on the recommendations from IICRC. The driers are often checked, and the positions of them are shifted as needed to make sure your home is dried in the shortest amount of time possible. SERVPRO of Baxter, Boone, Fulton & Marion Counties is an experienced and trusted water damage remediation company. When you have a sink overflow for any reason, contact us right at (866) 445-8457 for all of North Central Arkansas and South Central Missouri.

SERVPRO Technicians are Experts at Finding Hidden Leaks

9/7/2018 (Permalink)

Pipes leaking behind a ceiling can cause extensive damage and possibly mold. Call SERVPRO quickly to investigate.

A cause of wasted water in your home is a slow leak in your plumbing fixtures, pipes and appliances especially leaks behind walls. Since these leaks are usually silent, they are often undetected. However, SERVPRO can repair any of these types of water leaks. If untreated, hidden plumbing leaks can cause serious water damage to your home and the need for water removal. There are usually some small signs to help you find these kinds of leaks. Mold grows well in dark, moist areas that are usually hidden under flooring or behind walls. If a pipe starts leaking, mold can grow in the area. If you see mold in places where water is not usually found, like non-shower walls, you might have a pipe which is leaking. Other things to keep an eye out for include peeling wallpaper or paint on your walls, a wall which is stained or warped for no apparent reason, a musty smell, or a cracked, bubbled or water-stained ceiling or floor, especially in the bathroom. Call SERVPRO of Baxter, Boone, Fulton & Marion Counties right away so that we can use our professional instruments to detect if there is in fact water inside your walls or any other hidden areas. Once we find the problem, we can use our experience and professional knowledge to take care of the leak, clean up the water, and repair any damages as quickly as possible. If you suspect a leak at all, you want to call us at SERVPRO right away because the longer you let it go, the more damage you could incur. Besides cost for repairs, you run the risk of mold growing. Mold can cause health effects to you and your family. We can help detect any hidden moldas well and clean it up properly. Water removal is not as difficult as you think when you have the right team helping you. Hidden leaks can cause many problems, so contact SERVPRO of Baxter, Boone, Fulton & Marion Counties as soon as possible. We can be easily reached at (866)445-8457 any time you need us.

Fire-Resistant Materials

7/27/2018 (Permalink)

Reversing fire damage in Arkansas requires an experienced and trusted restoration company.

Residential fires claim over 2,500 lives every year in the U.S alone. Moreover, according to FEMA, most fire-related deaths in Arkansas and the world at large occur when people are asleep, particularly due to the smoke that lulls the sleeping person into a deep slumber. Interestingly, your choice of building materials can influence your exposure to fire and smoke damage when disaster strikes. While no practical building material is 100% fireproof, a properly-constructed house can help prevent the impact by making use of fire-resistant materials. Reversing fire damage in Arkansas requires an experienced and trusted restoration company. With many years of experience as a fire damage restoration franchise, SERVPRO lives up to its reputation of offering quick and efficient cleanup services. Our technicians follow IICRC guidelines to ensure that their techniques, products, and equipment are up to par with industry standards. A number of structural materials in your home can influence the severity of fire damage. House windows, albeit important for light and visibility, are nonetheless a potential fire hazard. In the presence of a strong fire, the intense heat alone can cause the glass to break, making the building more vulnerable to outside flames. If the outside fire is strong enough, it can actually ignite flammable items within the structure even without direct contact. Installing fire-resistant windows is a great way to protect your home from severe fire damage. Dual-paned glass windows, in particular, provide energy efficiency while doubling the time it takes for the windows to succumb to the fire. Tempered glass is also effective, as it is heat-treated to improve its fire resistance by about 4 times as compared to regular glass. Glass blocks do not provide much visibility, but they are extremely effective at minimizing fire damage. Wired glass, which consists of tempered glass that has been reinforced with metal wire, is probably the best option. It offers excellent fire resistance as well as visibility. Most structural buildings also call for underlying gypsum sheathing to enhance their fire-resistant rating. Gypsum board is commonly used to protect the interior finish from fire damage. Also known as drywall, gypsum board features two sheets of paper with a gypsum layer sandwiched in between. Additives help improve its fire-resistance qualities. The papers burn very slowly, subsequently reducing the impact of fire damage. Furthermore, gypsum board contains a noncombustible core with chemically-combined water that impedes heat transfer in the event of a fire. Using numerous layers of gypsum board can promote better fire resistance. Structural materials are a serious concern during fire outbreaks. In the event of a fire disaster, SERVPRO of Baxter, Boone, Fulton & Marion Counties can assess and correct the fire damage. Give us a ring anytime at (866)445-8457.

Mold in Mountain Home? What You Need To Know

6/29/2018 (Permalink)

Mold - From The Ordinary To The UnHealthy

Microscopic mold spores occur naturally. Over 100,000 types of fungi have been identified. Some types of fungi are very useful.  They are used to bake our breads and to ferment alcoholic beverages.  The unique flavor of Blue Cheese and Gorgonzola Cheese is the result of mold; and lifesaving penicillin is also the product of mold.

Although some forms add value to our lives, other forms of mold can be harmful to our health, especially infants, children, pregnant women, the elderly, and people with asthma, allergies, and weakened immune systems.

Some companies advertise “Mold Removal” and even go as far as to guarantee that they will remove all mold.  This is a misconception, as it is impossible to remove all molds from a home or business.  SERVPRO of Baxter, Boone, Fulton & Marion Counties offers Mold Remediation, which reduces the mold spore count back to its “natural” or “baseline level”.

Indoor Air Quality/Environmental Professionals will come into your home and evaluate the quality of the air inside a structure.  Using various testing devices and equipment, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment.  

If You Think You See Mold, Call Us Today (866) 445.8457.  Our trained professionals will inspect your home or business, and create a scope of work to remediate the mold from the structure.    

SERVPRO is Here To Help

Conquer Your Flooding Fears in Arkansas With SERVPRO

6/29/2018 (Permalink)

Flood damage needs to be handled correctly to prevent secondary damage. Call SERVPRO for a more in depth explanation of the process.

North Central Arkansas experienced its share of flash flooding over the past several seasons. With microburst storms more and more common throughout the country, it is likely more damage is in the future. Knowing that flood waters are possible means area homeowners look to SERVPRO to provide the help needed to restore properties after such a disaster.   The question is not whether floods will damage homes, but what the savvy owner does to recover when the unthinkable happens? Flood waters are devastating to structures and contents. An experienced flood restoration company with high-qualified staff and top-notch equipment is vital for the best results after flooding.   Health concerns rise because the water entering homes during flooding frequently contains infectious waste from storm sewers and the land and waterways surrounding residential areas. The runoff from roads and driveways includes automotive products, salts, and other chemicals. SERVPRO trains its staff to respond appropriately to these challenges. Homeowners lack comprehensive understanding concerning contaminated water, and how to properly extract and dispose of it that a trusted restoration company brings to the disaster. Shore up your knowledge by hiring an industry leader, secure that proper protocols are in place to protect your home and the health of your family.   Tough decisions arise when hazardous waters flood your living spaces. You need a professional to explain the risks in a way you comprehend. A reasonable and cost effective plan also must fall into place. SERVPRO perceives the problems and is familiar with efficient and thorough ways to transform the seemingly ruined lower levels of your home to pre loss condition.

  At the same time, this company has as its ultimate concern the health and well-being of its customers. If contaminated items, from walls, floors, and ceilings to fixtures and contents, are too far gone to ensure safety, SERVPRO lists options to protect all from harm. Relying on their expertise and extensive training in flood recovery efforts just makes sense.   Hard rains followed by flooding are no match for SERVPRO of Baxter, Boone, Fulton & Marion Counties. Give this community resource a call at (866) 445.8457 to get back your home and peace of mind.

Storm Damage Restoration Process

6/29/2018 (Permalink)

•As you can see, when you suffer from natural disasters, the storm damage restoration process is something the experts can handle.

Violent weather such as storm damage can wreak havoc on buildings as well as vegetation. Wind damage can be a hazard to the structure of a building, by loosening the shingles or tiles on the roof. This can cause moisture such as rain and snow to infiltrate into the protective surface of the roof, which will result in the wood swelling and later on disintegration and becoming moldy. This outcome will lead to a sagging ceiling and further problems. Elements such as wind, rain, hail, and lightning can result in turning people’s lives upside down, this is why having SERVPRO to help this type of emergency is a good option.

Here are some of the activities you can expect from the SERVPRO professionals.

  • Whether it is a business or residence, SERVPRO of Baxter, Boone, Fulton & Marion Counties will come to your property and our trained experts will do a thorough examination of the interior and exterior of your building. This will help us discover the level of the damage. In many cases, SERVPRO will discuss the restoration plans with you and your insurance adjuster.
  • When everything is agreed upon, the work begins. Depending on what type of damage is present, this will determine the type of equipment that we will use. In the case of flooding, we will use specialized pumps and vacuums to remove water from the affected areas.
  • Generators will be brought in to operate dehumidifiers and air movers so mold and mildew do not have a chance to make matters worse. Using customized cleaners, we will then disinfect hard surfaces and shampoo salvageable carpets as well as apply deodorant to combat any odors.If you've recently suffered from storm damage and are looking for storm damage repair or water damage cleanup, contact the specialists at SERVPRO of Baxter, Boone, Fulton & Marion Counties today to help reinstate your home. Toll Free: (866) 445.8457, Office (870) 424.0296. 

Mold Damage Prevention

6/22/2018 (Permalink)

Drying damp areas immediately helps to prevent mold growth

Homeowners in Arkansas know that mold is an unwelcome house guest. Mold in your home looks unsightly but worse than that it damages your belongings and the structure of your home, and might cause health effects. That is why it is important to act on the first sign of mold damage. SERVPRO is here to help with mold damage to your home. Our IICRC certified technicians have the equipment and know how to carry out effective mold remediation. We quickly assess the extent of the mold damage, seal off the contaminated area, and get to work cleaning every surface. We understand that every mold damaged surface requires an individual approach to cleaning. We use powerful HEPA vacuums to get rid of loose mold spores, sanding and damp wiping to clean up semi-porous materials, and the correct cleaning compounds for smooth surfaces. Our aim is to mitigate mold damage and reduce the presence of mold for a nicer environment for you and your family. There are also various things you can do to prevent mold from occurring: Check For Problem Areas Be aware of the problem areas in your home. If your basement or laundry is susceptible to mold, start there. Do your best to waterproof problem areas and always keep an eye on them to check for new colonies. Dry Clothes Properly Damp clothes are a leading cause of mold in the home. Never leave damp clothes lying around – hang out to dry or use a tumble drier. If you must dry your clothes indoors, use a well-ventilated area. Keep The Humidity Down Humidity is a key factor in mold growth. Buy a simple humidity detector from your local hardware store and look out for condensation in your home, as it is a sign of raised humidity. Use dehumidifiers to keep the humidity down. Dry Damp Areas Immediately There are lots of causes of damp areas in your home. They include humidity, damp clothes, condensation, seepage from outside, and damage due to a flood or burst pipe. Drying damp areas immediately helps to prevent mold growth. Ventilate Your Home Good ventilation keeps air moving and makes it harder for mold to grow. Open your doors and windows regularly. Open your closets to let air circulate. Move your furniture away from the walls. Call SERVPRO of Baxter, Boone, Fulton & Marion Counties today for assistance with mold remediation. Contact us on (866) 445-8457 for the help you need.

Mold Remediation Services Available Throughout the Mountain Home Area

6/22/2018 (Permalink)

Wherever it is hiding, mold will be found by our trained technicians. Contact us before a small patch turns into a full blown infestation

Professional Tools Can Get the Mold Problem in Your Home Under Control Fast

Everyone already understands that mold can cause severe problems in your home. We also understand that your indoor living environment, your belongings, and the health of your family are at risk when you choose to ignore mold problems developing in your home.     SERVPRO follows EPA mold remediation guidelines to remediate mold issues, helping you clean and dry, materials, items, and surfaces within 48-hours that reduce your family's exposure to harmful bacteria and germs. These guidelines provide technicians standards and procedures to follow that promote providing practical answers to mold remediation projects, both big and small.   SERVPRO technicians make each job as clean, healthy, and safe as possible, protecting customers and workers from exposure. Maintaining this type of environment prevents disturbing mold during cleanup, spreading contamination to additional areas of your building and reduces possible health and safety issues throughout the entire remediation process.   Your SERVPRO team uses a variety of control and containment procedures to keep mold exposure found in your home under control. Negative-airflow machines, moisture detectors, and advanced cleaning methods all work together to provide you with the quality solutions you deserve.     None of this could be possible without locating and repairing the source of contamination, first. We provide you with a full-service solution to mold, water, and repairs necessary to return your home to a quality pre-damage condition. Getting mold growth in your home under control means helping you understand how these issues begin and showing you how to prevent similar problems in the future.   Contact SERVPRO of Baxter, Boone, Fulton & Marion Counties to obtain professional mold remediation services in your home, today. Never accept anything other than quality, precision work when it comes to maintaining a healthy home. (866) 445-8457

Types of Industrial Equipment Used in Commercial Large Loss Restoration

6/15/2018 (Permalink)

SERVPRO Large Loss on-site

Major disasters including fires, floods, storms, severe mold growth, and accidents almost always happen without warning, leaving your property vulnerable to the effects.  The damage from a natural disaster can be particularly severe on commercial property because these properties are often much bigger than residential properties and include assets such as equipment and machinery that can sustain damage.  There is almost always a higher volume of damage when disasters strike commercial property and the cost to the company can be significant.  A company will lose money not only due to the amount of damage and cost of the restoration, but also from halting normal business operations while the restoration takes place.

When it comes to commercial large loss restoration, it is crucial for the job to be done quickly and efficiently to reduce the financial loss to the company.  There are several SERVPRO Commercial Large Loss Centers throughout the U.S. The key to effective large loss restoration is having the right equipment to get the job done efficiently.  This guide explains the main types of industrial equipment that are used by SERVPRO to provide commercial restoration services for large losses.

The mobile command center is an important piece of equipment for handling large commercial losses.  These command centers are large trailers that can serve as a temporary space for employees to resume business operations while the property of the business is being restored. 

It is common for businesses to lose power when a disaster causes major damage.  If there is no power on-site to power up the restoration equipment, the restoration process will take much longer.  SERVPRO Commercial Large Loss centers use mobile generators that are powerful enough to provide power to any size building

Large scale water damage can result from natural floods, storms, pipe bursts, and from extinguishing a fire if there was one on the property.  Excess water and moisture in a building will not only cause severe structural damage, but also result in the appearance of mold which will make the damage worse.  SERVPRO Commercial Large Loss centers use desiccant dehumidifier units to dry large areas affected by water damage.  These trailer mounted units use low vapor air pressure which speeds up the evaporation process by extracting the moisture from the affected materials.  This is the most effective way to handle large scale structural drying and humidity control.

As discussed above, natural disasters that result in large scale commercial losses can be devastating to a business.  However, the total losses can be limited with a quick reaction and the right equipment to complete the restoration process.  SERVPRO Commercial Loss centers across the U.S. use advanced restoration and industrial machinery to provide effective large loss restoration services when businesses need it the most.  Fast and efficient commercial restoration saves businesses money by limiting the amount of damage and reducing the amount of time a business has to suspend its operations.

If you need more info on SERVPRO Commercial Large Loss, please call SERVPRO of Baxter, Boone, Fulton & Marion Counties (866) 445.8457

24 Hour Emergency Water Damage Service

6/15/2018 (Permalink)

SERVPRO crews on-site

SERVPRO of Baxter, Boone, Fulton and Marion Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today - 866.445.8457

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Baxter, Boone, Fulton and Marion Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Baxter, Boone, Fulton and Marion Counties

SERVPRO of Baxter, Boone, Fulton and Marion Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Baxter, Boone, Fulton and Marion Counties provides 24 hour fire and water damage restoration service in North Central Arkansas.

The SERVPRO Cleaning Techniques After Fire Damage To Your Home

5/30/2018 (Permalink)

Soot Cleanup from a Fire in Your Home Could Use SERVPRO Service

Fire Damage Cleanup Holds Many Options

In the event of a fire, the resulting cleanup is difficult. The fire itself damages many different items. After a fire, some articles are destroyed or damaged beyond repair. Other belongings are damaged by the soot from the fire. Anyone who has dealt with a fire cleanup is familiar with the blackened look of articles that are in a soot residue. For the homeowner, this is one of the most upsetting parts of dealing with the aftermath of a fire.   If your home has suffered fire damage, SERVPRO of Baxter, Boone, Fulton & Marion Counties can help. Our IICRC certified technicians are equipped with the necessary equipment and products to thoroughly clean your home and restore it to its pre-fire condition “Like it never even happened.”   Our professional cleanup teams understand that every article in your home is different and has diverse cleaning needs. When you call us, we start by assessing the items in your house to determine which can be saved and which need to be discarded. Once the viability of each item has been established, our professional technicians can decide on the most appropriate cleaning technique for each of them.   Some of the most common cleaning techniques we use include: Agitation. This is the use of mechanical action to dislodge soot particles from a surface. Using a liquid cleaner straight away can push soot further into the material and make the problem worse. Agitation helps loosen soot particles first and prepare the surface for cleaner application. Lubrication. This is the use of a cleaner to make the soot particles slippery. They slide away from the surface with flushing and leave it cleaner. Our certified IICRC technicians can then tackle any further cleaning necessary. Application of cleaning chemicals. The application of cleaning chemicals alters the compound composition of the soot. This means the cleaning product can remove the soot from the surface and leave it clean once more. Suspension and dispersion. These are common cleaning methods. In most cases, the soot is first loosened with agitation. The item is then suspended in the correct cleaning solution until the residue is removed.   SERVPRO have the know-how to determine which cleaning method is the most efficient for each and every article in your home. Our teams carefully examine each item to determine the cleaning method that will best restore it. We know which cleaning products and actions to use and the best dose of each product to clean your possessions without worsening the damage.   If you need help cleaning up after a fire in your home, SERVPRO of Baxter, Boone, Fulton & Marion Counties is here to assist you. Call us at (866) 445-8457 today.

What Type of Damage Affects Commercial Buildings?

5/30/2018 (Permalink)

Be prepared and you will be able to weather any storm – quite literally!

Damage to any property can be highly stressful, expensive and upsetting for the owners. If you have a commercial property, then damage can have a whole extra dimension that makes matters all the worse. Fortunately, commercial restoration services exist to help restore your premises and get them back to functioning normally as quickly as possible. These services often tend to involve a range of other jobs which together can help to bring your property back to full health and save you a lot of time and money.

What Type of Damage Affects Commercial Buildings?

All the same types of damage that can affect residential properties have an equal chance of affecting commercial buildings. These include:

  • Storm and wind damage – Damage caused by strong winds and heavy rain which can remove roof tiles, break windows and more.
  • Water damage – Water damage can be caused by burst pipes, floods, rain or a number of other things. In any case, this can then result in contaminated water affecting surfaces and furniture, in mold growing and in items being eroded. Electricity and water damage are particularly volatile when combined.
  • Fire damage – Fire damage can come from a cigarette that isn’t properly put out, from a gas stove or from lightning. In any case, this can then cause severe destruction to your property which requires cleaning and restoration services.
  • Mold – Mold is highly unhygienic as well as being unappealing to look at. Mold spreads quickly around properties as air-borne spores and remediation is very important to prevent it from getting out of hand.
  • Why Commercial Restoration Services Are So Important

If you have a damaged commercial property, then you need to look for a company offering commercial restoration services as quickly as possible.

As with any type of property damage, leaving your damage unattended could potentially cause it to get worse. Rainwater can get into your property if you have an exposed roof for instance and this can then cause mold and water damage. Likewise, if you have broken window, this can leave your commercial business vulnerable to theft and vandalism.

How Commercial Restoration Services Operate

When a business needs commercial restoration, they should look for services that provide 24-hour emergency services. These companies will be able to come out at any time of day in order to offer immediate relief and this means they can get started as soon as possible (or as soon as the fire departments have dealt with any potential health risks).

From here, these companies will then go about assessing the extent of the damage. This will then allow them to come up with a good plan of action for addressing the damage and for restoring your building. Often the extent of the damage might be more severe than it appears on the face of it – for instance, if mold is accruing in another room as a result of water damage, or if smoke got into an adjoining part of the building.

Once everything is cleaned and moved out and the building is sealed, commercial restoration will then involve the repair and remodeling of various rooms. This may mean installing new fittings such as bathrooms and kitchens, it might mean replacing individual items such as cabinets or it might mean repainting the walls and re-carpeting.

Ultimately, commercial restoration companies provide a wide variety of different services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

Tips for Businesses

Knowing a good commercial restoration company is a good way to ensure you will be able to start repairing and restoring your property as soon as possible and to get to work fast. Do the research before the fact then and look into insurance as well that will cover the costs.

When you are in need of a commercial restoration company, call SERVPRO of Baxter, Boone, Fulton & Marion Counties. If your commercial property or residence is in need of restoration, whether from storm damage, water damage, fire damage or mold, we will work to restore it to its former glory. We have helped many property owners, associations and homeowners renovate and repair their properties after a disaster has struck. You can count on us for prompt, efficient, and effective service. Toll free 866.445.8457. SERVPRO9840@hotmail.com

Commercial Services-Property Management

5/30/2018 (Permalink)

Disaster can strike at any moment

Here at SERVPRO of Baxter, Boone, Fulton & Marion Counties, we're here for both residential & commercial buildings. 

Commercial buildings include, but are not limited to: healthcare, education facilities, & retail. 

PROPERTY MANAGEMENT 

According to the Cambridge Dictionary, Property management is defined as: the management of land and buildings as a business, including keeping buildings in good condition and renting property.

Disaster can strike at any moment, and anywhere. A good chunk of facilities impacted involve property management. A good example of this would be a property manager of an apartment complex. They are in charge of the building, so they unfortunately have to deal with a lot of emergencies such as water or fire damage. 

What kinds of facilities do property managers manage? There are several kinds! Here's a couple examples:

  1. Multi-level commercial buildings
  2. Multi- tenant facilities 
  3. Small Office Buildings
  4. Apartment Complexes

We work really hard at this type of facilities to make sure there's as little interruptions to tenants as possible. For example, we had an incident where there was water damage in a multi -tenant office building. Our team came in and got the job done without interfering with the other tenants. We make sure we take care of your facility with care, but also with professionalism and quality work as soon as possible. 

We can do work ranging from odor removal to Fire and Water Restoration. We can do that and more! We are available 24/7, so if a water damage occurs at 2:00AM in a tenant office, give us a call! 

Here at SERVPRO of Baxter, Boone, Fulton & Marion Counties, we are ready to help in any sized disaster at any time! We work with property managers and be sure that they are 100% satisfied with the work put in. Our professionalism and fast-paced work helps minimize interruption for property managers during this stressful time.

Have any questions or need anything? Give us a call toll free at 866.445.8457 - SERVPRO9840@hotmail.com

"Like it never even happened."

Flood Damage Can Include More Than Water-Related Problems

5/2/2018 (Permalink)

Until you have been face-to-face with the damage flood can cause it can be difficult to understand how extensive the damage can be.

Until you have been face-to-face with the damage flood can cause it can be difficult to understand how extensive the damage can be. Damages also include what the flood carried in with it, as well as household furnishings that were damaged by the increased humidity levels in higher areas of the home. Area residents who have flood damage in their homes also need to be aware of corrosion of metal items, possible mold growth, and security issues with swollen windows on second story floors. When SERVPRO of Baxter, Boone, Fulton & Marion Counties deals with a home that has had a flooding disaster, we address not only the standing water but every facet of flood damage. Contamination of both biological and chemical elements need to be addressed and eliminated. Carpeting needs to be pulled up so the padding below can be removed. Floors need time to dry thoroughly before padding and carpeting can be reinstalled. Destroyed materials must be properly inventoried and then disposed of in an approved manner. Wall materials must be torn out and replaced where they have been saturated and then repainted in their entirety. After visible damage from a flood has been eliminated through remediation efforts, mold inhibitors are applied where needed to prevent mold from growing. Mold inhibitors are also useful in preventing bacterial growth. Ensuring that clothing is completely dry before removing from the dryer is even more important after a flood, as damp clothing is especially vulnerable to infestations of mold and mildew. Air blowers used in conjunction with heaters, dehumidifiers, and air scrubbers eliminate not only latent moisture but also any mold spores or other microscopic particles in the air. Cleaning in any area can dislodge particles that were otherwise fixed in their location and send them into the air. Air scrubbers and vacuums with HEPA-grade filters collect and prevent them from spreading. Before food damage can increase in your home after a water disaster, call the experienced professionals of SERVPRO of Baxter, Boone, Fulton & Marion Counties, at (870) 424-0296. We are always available and can bring your home to pre-flood condition quicker than you might think possible.

What to do when you find Mold in Your Home or Business

3/19/2018 (Permalink)

A bathroom in need of Mold Remediation

What to do when you find Mold in Your Home or Business

If you have recently found yourself in an unfortunate situation in which you have found mold within the interior premises of your home, then it may be of a benefit for you to know that there are options of remedial for you to resort to. Oftentimes, people will be doing their routine everyday tasks and then all of a sudden find fungus that has been growing for quite some time in some corner, crack, or crevice. Although they may have found it unexpectedly, it's imperative for them to know that it has probably been there for a while. Also, although it may have been growing there for a while, it's important for them to know that it could also be a sign that there's fungus growing elsewhere within their property's premises as well.

An environmental hygienist is going to give you a myriad of benefits if you ask for their services. With microbial growth, you'll come to find out that it is not only detrimental to the conditions of your home, but also your health if you do not take the proper precautionary steps of advice that will be given to you. 

A mold cleanup task is always recommended when someone unexpectedly finds mold in their home. An environmental hygienist of Mehlville will be able to assist with such a situation in which the homeowner(s) has stumbled across mildew. It is certainly something that can spread over time and in order to prevent that from occurring they will need to see a specialist who will be able to remove the microbial growth as soon as possible. 

Arkansas is a state that often experiences a lot of rain. In the case the rain occurs during warm weather, there is a chance that the environment could be quite humid. This is when microbial growth has the best chances of forming and can appear in any area of a home. Some other causes of mildew growth are leaking pipelines, drain/pipeline bursts, flooding, and more. An environmental hygienist can provide you with an adequate amount of guidance on how to keep your property clean from there on out. It is recommended for you to follow the guidance that they provide and if you are to fall behind on your needs of keeping the property clean or lack in your maintenance needs, it is highly possible that the bacteria that you had attained services for could start forming back again. In such cases, there could possibly be a bigger problem on your hands. Whichever the case may be, it is highly recommended for you to contact a mold cleanup specialist first to conduct a removal and see if the problem persists after some time. If not, then you may have conducted the only form of solution that you would have needed. Visit http://www.SERVPRObaxterboonefultonmarioncounties.com/mold-remediation if you suspect mold in your home or business, or call SERVPRO of Baxter, Boone, Fulton & Marion Counties at (866) 445-8457.

Deodorizing After A Fire Damage To Your North Central Arkansas Home

1/15/2018 (Permalink)

One of the biggest problem after an incidence of fire is the lingering, foul, burnt odor.

Things You Should Know

One of the biggest problem after an incidence of fire is the lingering, foul, burnt odor. If the odor is not remedied professionally, it can stay on your property for a long time making it almost impossible to stay there.

Thankfully, professionals can help you get rid of this odor after fire damage to your North Central Arkansas home. The odor after an incidence of fire is a mix of chemical and natural odors due to the burning of wood, plastic, and other building material. Here at SERVPRO, we employ a multi-step process to eliminate odor and get your home smelling like home again- removing, and cleaning. Let's take a closer look at every step.

Removing
One of the first things that SERVPRO technicians do while tackling an odor problem after a fire is removing the source of the odor. The source of odor after a fire damage can be burnt wood or other building materials. Our IICRC certified technicians dispose of the source in a safely and efficiently.

Cleaning  
The second step during the deodorizing process is cleaning. Smoke and soot residues can deposit on and even penetrate the various surfaces such as walls and ceilings. SERVPRO technicians clean different surfaces depending on the type of the surface and residue deposited on it.

Sealing
Sealing is not required in most cases, but if the damage is extensive and the removal of the source is too expensive or impractical, it is the best option. Painting walls to seal in the odors is one such case.

We are here to help you in your hour of need. Call SERVPRO at Baxter, Boone, Fulton & Marion Counties at (870) 424-0296 today to schedule an appointment and discuss your restoration needs.

Flood Damaged Documents

11/17/2017 (Permalink)

In the event of flood damage, it is all too easy to lose valuable documents or, even worse, find the flood waters have ruined them.

We all have a lot of necessary documents. Home owners know that throughout our lives we amass many vital pieces of paper, from birth certificates to insurance policies. Many of us do not keep our personal effects as neatly as we would like too. Sometimes life is just too busy to worry about filing. However, in the event of flood damage, it is all too easy to lose valuable documents or, even worse, find the flood waters have ruined them.

SERVPRO recommends all home owners take steps right now to protect their papers from flood damage. Once a natural disaster hits, it is too late to take action. Plan now so you do not lose valuable information in the event of flooding.

The first step is keeping all your relevant documents together. Gather together all your records, certificates, policies and more, and put them all in one watertight lockable box. In the event of a natural disaster, you can grab the box in seconds.

It is also a good idea to make backups of everything. You might keep a set of photocopies in another box in a different location. Alternatively, you might scan all your necessary documents and keep the files on CD or a USB drive. Always keep your electronic copies separate from the originals. Some people use a bank safe deposit box for their originals or keep their electronic copies in the home of a trusted friend or relative (do be sure to use a password if you take this option.)

What should you keep in your document box? SERVPRO recommends keeping all your most vital information, including your birth certificate, marriage certificate, social security documents, medical documents, driver’s license, passport, home paperwork, insurance, tax records, stocks and bonds, and your will and retirement plan. It is also a good idea to keep treasured items that cannot be replaced, such as your favorite recipes, or children's' artwork or photographs.

Our IICRC-certified technicians are available to help with post-flood cleanup. We can freeze dry water-damaged papers for later restoration. We also extract water, dry your home, and deodorize after.

For help with flood cleanup in North Central Arkansas and surrounding areas call SERVPRO of Baxter, Boone, Fulton & Marion Counties at (866) 445-8457 today.

What to do if you discover water damage in your home!

9/28/2017 (Permalink)

Drips Become Water Damaging Problems

Water damage probably is not something you think about a lot, but it can happen surprisingly easily. Perhaps you got called away while a faucet was still running, or maybe a pipe burst in your kitchen. Flooding is a real risk for homeowners, too. If you find water has leaked or got into your home in any way, it is necessary to get it fixed as quickly as possible. Where should you start?
 
The first thing to do if you discover water damage in your home is identify the source of the water, and cut it off if you can. Try and do this quickly to prevent the problem from getting any worse. Stop up any leaks, shut off any running faucets, use sandbags towels as a barrier against flowing water on the floor.

Once you have identified and cut off the source of the water, what then? It is vital that you remedy any water damage as quickly as possible. If left unchecked, water can harm your home’s structure and furnishings, and encourage the growth of mold. Our water damage technicians are skilled at mitigating secondary water damage. This limits out of pocket expenses and reduces stress and inconvenience.
 
Luckily, help is at hand. SERVPRO is ready and waiting to help you deal with water damage in your home. We can respond to your call quickly and send out our IICRC certified technicians to get the situation under control and help restore your home.
 
From the moment they arrive, our SERVPRO technicians get to work drying out your home. We remove any contaminated and non-salvageable materials and do everything we can to make your home safe. Our focus is on getting your home dried out as quickly as possible to minimize damage to your house and inconvenience to you.
 
Our team brings powerful air movers and dehumidifiers to help dry out your home, including water damaged materials such as carpets. Air movers help dry your home by expelling the moist, humid air from the room and bringing in warm, dry air to create a drier atmosphere and increase evaporation. 


Our qualified SERVPRO technicians are experienced in placing our equipment in the most efficient manner, to dry your home out quickly. Whether the problem is confined to just one room or affects your whole house, we  come equipped with everything needed to start drying it out straight away. Moreover, if your home needs professional products to help mitigate any resulting mold growth, our technicians are trained to apply those too.
 
If you discover water damage in your home, don’t delay – call SERVPRO of Baxter, Boone, Fulton & Marion Counties. We are dedicated to serving our local community. For an immediate 24/7 response to your water emergency call us at (866) 445-8457.

How Flood Damage affects the furniture in your home.

8/24/2017 (Permalink)

Call SERVPRO for water removal from your property after a flood

Flood Damage is a serious issue for any homeowner. A sudden quantity of water can do untold damage to your house and belongings. That is why we recommend you call us as soon as possible after a flood - swift action helps mitigate damage and gives the best chance of restoring your house "Like it never even happened."

Here is four main issues to be aware of regarding flood-damaged furniture and how SERVPRO helps with them:

1. Water causes wood to swell, and as much furniture has a wooden frame this is a real problem. Our technicians extract and wipe water from the furniture and surroundings area as quickly as possible and ensure drying is carried out evenly and at the correct speed.

2. Water stains give furniture an uneven, splotchy look and are particular concern for items that are dry clean only. We come equipped with foggers to wet the furniture evenly and encourage more even drying.

3. Upholstery dyes might run and cause stains, and there is also a risk of colors bleeding onto the floor. Our teams know how best to "tent" furniture cushions and the best configuration of air movers and dehumidifiers for a fast result.

4. Furniture that is left damp is subject to the risk of mildew growth. We discourage mildew growth by extracting water quickly using a specialist upholstery extraction tool and by drying furniture thoroughly inside and o

Hard Lesson Learned When Bacon Left Unattended

7/21/2017 (Permalink)

Cooking food on the stove, especially with grease, should never be left unattended. Call SERVPRO to remediate after an accident.

Weekend mornings are busy times for families. Preparing for sports, outings, and work around the home requires a hearty breakfast. Unexpected events during the cooking of the morning meal sometimes draw the home chef away, with catastrophic results. If a grease fire brings your day to a halt, SERVPRO is ready to take charge of a seamless restoration.
 
You know bacon should not be left to fry on its own, but a bang and a scream in the family room pulls you away to settle the bickering between a couple of your children. The meat sputters, and grease ignites. As you rush back, you are greeted with a stovetop in flames. A chemical fire extinguisher snuffs the blaze, but the greasy smoke and soot already coats every surface in the kitchen and floats throughout the house. Call us before you exacerbate the situation because grease fire damage in your home requires a professional cleanup.
 
Our SERVPRO crews arrive at your grease fire with years of experience and training in abating this type of disaster. We have the equipment, tools, and know-how to restore your home “Like it never even happened.” The crew member in charge assesses the damage, and the team gets to work. Burned cooking vessels and their contents go in a disposal bag. We evaluate the soot coating the surfaces to determine if it wipes away with one of our spray cleaners or if abrasive techniques must be used carefully. Then the work begins.
 
We know how smoke and soot move during a fire, and how chemicals used to extinguish it impact the cleanup. Expect us to inspect for hidden damage in cabinets, on window coverings, and in areas far from the fire, as ash and soot float freely. Window blinds receive an immersion cleaning; curtains bundle up for a trip to the laundry or dry cleaners. Hard, nonporous surfaces scrub clean, upholstery and carpeting undergo deep vacuuming unless the soot is too sticky. Walls and ceilings need cleaning following the proper protocol our techs learned in industry approved certification courses.
 
Odors may linger, and our team works with you and your perception of smoky smells to eliminate this final evidence that a grease fire occurred. Professional deodorizing sprays can take care of the problem, but we also offer thermal fogging in persistent cases, the deodorizing compound combusting in a heated chamber that recreates the fire conditions, the better to neutralize the smell.
 
SERVPRO of Baxter, Boone, Fulton & Marion Counties is familiar with efficient grease fire damage restoration, ready to transform a sooty mess back to your kitchen fast. Call (866) 445-8457 to have a crew of recovery experts scheduled to abate smoke, soot, charring and other harm at your home.

Moisture and Damage from Water Are Remedied by Expert SERVPRO Service

7/14/2017 (Permalink)

Using Relative Humidity As a Guide in Water Damage Restoration

When a leak or moisture problem develops in a property, one of the first signs is a change in air quality. In fact, in the case of a concealed leak (behind a wall, for example), this can be the only giveaway that something is wrong. As some people are more sensitive to air quality than others, they may notice it fairly quickly.

Often, they experience a clamminess. It can make sleeping difficult. It happens when the relative humidity within a space is too high, usually as a result of on-going water damage in Mountain Home homes. While there’s no health risk, high humidity eats away at organic materials like wood and cotton and can be a conducive condition leading to mold proliferation.

This is why SERVPRO recommends an efficient program of drying and restoration as soon as water damage gets discovered.

What Is Relative Humidity?
Relative humidity is the amount of water vapor present in the air. If it rises above 60%, the ambient air starts to become uncomfortable. It is when you might get that cold sensation on your skin. While it is not dangerous, human beings are happiest with a humidity between 50-60%, so water damage repairs aim to bring it down to this level.

How is Relative Humidity Lowered?
The fastest and safest way to make this reduction is with dehumidifiers. They extract a controlled amount of water from the air until relative humidity reaches the desired percentage. The process usually forms the largest part of the restoration job, because dehumidification prevents secondary water damage. Of course, if there are large volumes of water present from a significant problem, then extraction of the standing water is crucial.

Can High Humidity Produce Odors?
A high relative humidity only produces unpleasant smells if mold has started to set in and materials are degrading. Wooden furniture, for example, is often the first to absorb moisture and rot away. You can prevent this by reporting water damage as soon as you spot it and getting the repair team in right away.

At SERVPRO of Baxter, Boone, Fulton & Marion Counties, we approach every water damage case with a fresh eye. Our technicians inspect the building, before starting work, and determine the level of relative humidity first. That way, they can select the best methods for the job. Call us 24/7 at (866) 445-8457.

SERVPRO Utilizes Many Pieces of Equipment for the Extraction of Water in Mountain Home Properties

6/12/2017 (Permalink)

SERVPRO Uses Industry Leading Equipment for Water Removal in Mountain Home

Secondary water damage can affect many things in your home. Removing the water and the humidity in the air can reduce or even eliminate much of the risk of this type of damage. However, the process of removing water needs to begin as soon as you know there is a water emergency.

In Mountain Home homes, SERVPRO tailors water removal services to the specific requirements of the home involved. For significant amounts of water that results in interior flooding, including the basement, we use trucks that quickly pump standing water out. When there is less water remaining because of our earlier efforts, or the emergency involves less water, to begin with, we use small portable water extraction units.

When we have removed enough water that your home is only damp, we continue reducing the amount of moisture in your home with additional methods. Some types of secondary water damage can be prevented from occurring with these techniques. Such damage can include substantially increased microbial growth, cracking and splitting of wood furniture, and deterioration of your home's walls and foundation.

Fans are not adequate in creating the required amount of airflow, so we use larger, more powerful air movers. As these blow air around the interior of your home, the air absorbs the moisture still present. Because this moisture needs to be removed, and not just evaporated into the air, dehumidifiers are also used in conjunction with the air movers. Large axial box fans are also useful to large volumes of air movement.

Sometimes, when the air is cooler, we also use heaters to raise the indoor temperature. Refrigerated dehumidifiers require an ambient temperature of at least 70 degrees to extract moisture from the air effectively. Some situations, involving contaminated water, require that air scrubbers be used. When foul odors are present, an ozone-producing unit or hydroxyl generator is always a good choice to add to the equipment used.

SERVPRO water extraction procedures remove the water and the risks of secondary water damage, making everything “Like it never even happened.” Call us, SERVPRO of Baxter, Boone, Fulton & Marion Counties, 24/7, at (870) 424-0296.

Biohazard Cleanup and Restoration

5/19/2017 (Permalink)

Biohazard

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Baxter, Boone, Fulton & Marion Counties is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Need Biohazard Cleanup Services?
Call Us Today   (866) 445-8457

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Baxter, Boone, Fulton & Marion Counties Professionals clean, disinfect and deodorize the structure.

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Call Us Today  (866) 445-8457 – Located in Mountain Home,AR

SERVPRO Technician reach IICRC certification in Fire & Smoke Restoration

3/10/2017 (Permalink)

SERVPRO of Baxter, Boone, Fulton & Marion Counties is proud to announce that Nicole Brakebill recently has qualified by education and examination as a Certified Fire & Smoke Restoration Technician and Odor Control Technician by the IICRC (Institute of Inspection, Cleaning and Restoration Certification). This technician have sacrificed many hours and a great deal of time and study to reach this level of certification.

SERVPRO Technicians reach IICRC certification

3/2/2017 (Permalink)

SERVPRO of Baxter, Boone, Fulton & Marion Counties is proud to announce that Joe Ostrowski and Travis Diaz recently has qualified by education and examination as a Certified Water Damage Restoration Technician by the IICRC (Institute of Inspection, Cleaning and Restoration Certification). These technicians have sacrificed many hours and a great deal of time and study to reach this level of certification.

100 year old Victorian Home in Harrison

2/5/2016 (Permalink)

Fire Restoration

Victorian home in Harrison built in 1916 had a fire in one area of home. Congratulations to Harrison Fire Dept. for the work to save this home, fire damage held to just a couple of rooms but lots of smoke and soot. SERVPRO was called to begin the fire restoration process. We first started the drying process from all the water used by fire department, then removing and cleaning the contents, last removed the charred areas. The owner was thrilled that the first step to getting back in their home was complete.

IICRC Training

11/24/2015 (Permalink)

SERVPRO has 2 Techicans that have recently completed Education Requirements with the IICRC (Institute of Inspection Cleaning and Restoration Certification). JASON ROWE has completed Master Water Restorer and JOEL BINFORD has completed Master Fire Restorer.

Tobacco Staining

11/2/2015 (Permalink)

SERVPRO Technician using the correct cleaning product to make a huge difference!

Before and after photos of home with extreme tobacco staining. With SERVPRO'S experience, Cleaning and Restoration Certifications for all our Technicians we can make it "Like it never even happened."

Biohazard, trama cleanup in north central Arkansas

9/22/2014 (Permalink)

SERVPRO franchise professionals provide fast, reliable biohazard and trama cleanup to residential and commercial property owners to all of north central Arkansas and south central Missouri. Our Technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. SERVPRO franchise professionals help turn unsafe envorments into clean, safe homes and offices.

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