What our Customers say...
Water Damage Testimonials
Recently, late one Saturday evening, my wife made a trip to our basement to prepare a room for a weekend guest, to her surprise when she stepped off the stairs onto the floor she was in standing water. We discovered our water heater had ruptured, not sure how long it had been running. It was apparent that we did not have the ability to remove the water. I made a call to Mark Tyer and within minutes a service person called. And within an hour he was in the basement. They worked until about 1:00 AM on removing water and damaged carpet. They returned Sunday to check equipment, Monday again and began more detailed work in the drying process. We were very pleased with the help they gave us. I would definitely use them again and highly recommend their service.
The team that worked on my house explained everything from the paperwork to the cleanup. They answered my questions whenever I asked.
I am just very happy and I wish it wouldn't have happened, but since it did I am happy that SERVPRO was recommended and that I used your services.
Great service & people! Jamie Marshall was fantastic.
I'm very happy with the work and people at SERVPRO. No complaints. Very professional in all aspects.
They were great!
Brad is an Insurance Adjuster, and he says: " Yall did a great job and the insured spoke highly of the work and professionalism yall showed. Thank You"
Thanks for all your hard work. You guys did a great job!!
Great service & quality! Jason & Joel were great! Teri helped my daughter a lot.
RE: Mike, Jason, Mark, Doug and Jamie
Just a Note to tell you how Thankful we are to have you guys taking care of our needs after the Flood to our new home that we lived in 6 weeks before the incident.
Doug is a great asset to your company, he has explained the process of drying the areas and so compassionate to us. All the helpers have been courteous and helpful, willing to do anything I wanted and needed. We are so thankful to have your company continuing to help us until the process is complete.
Very Satisfied! The crew were very friendly & very helpful!
When asked: "What recommendations would you have to help the SERVPRO Franchise improve its performance in the future?
Cathy wrote: None. It was a pleasant (as it could be) experience. All personnel were helpful & explained all to me. Would definitely use them again!
No damage to cabinets during removal -- very though
Friendly, helpful group. Great job!
Thank You So Much - Great Job!
After all 10's (strongly agree) on the "Certificate of Satisfaction" survey, Brian say's " You have a very professional team, very pleased with work that was done! Thanks"
"Have been very accommodating" after giving us all 10's on the Certificate of Satisfaction form.
"I couldn't add a thing - all were great" after leaving us all 10's on the Certificate of Satisfaction" form.
Personnel were prompt, courteous, and so helpful! They called before coming, and were flexible to accommodate our schedules.
SERVPRO is wonderful! We are happy with their work.
The company I work for Sunrise Senior Living uses SERVPRO and like them, I was very happy with the work and employees.
We appreciate the Fast & Professional Service
On behalf of the Vestry and members of St. Andrew's Episcopal Church - "Thank You"- for the expertise and conscientious work that you have provided to St. Andrew's during the repair and restoration of our stained glass window.
To have the professionalism and name recognition of SERVPRO involved in assuring the worshipers and others at St. Andrew's that the scrutiny and remediation of our interior walls is reassuring. In particular we appreciate the extended work periods you scheduled in order to have job done thoroughly and safely - and at no additional charge.
This effective experience with your personnel and SERVPRO here in Baxter County is a fact we will gladly share whenever possible. Mr. Art Williams, who worked with you, sings your praises and we echo that.
Everyone was super nice and very prompt.
Great people, great work
"The team did a great job, answered all questions and went above & beyond to please the customer".
Crew: Jason, Troy & John
Extremely Knowledgeable, Courteous & Professional
Great service, great results - very professional!
I have NO COMPLAINTS about SERVPRO! When Allstate could not get their "vendor" to come out after my basement was flooded, I asked their "special services" agent if I could call SERVPRO. He gave me permission, and Rick was here promptly!
I was very distraught and have been treated with courtesy and respect. Thank you for coming here, quickly & took care of my treasures. Roxine
I would recommend SERVPRO to anyone that needs there services.