What our Customers say...


On-site team was very quiet and delightful while they worked.

When the unexpected happens, SERVPRO arrives quickly and helps start the process of recovery. Mike, Jason and Doug took a personal interest in making sure we had answers to our questions. Every team member was professional and seemed to truly care about our family and our home. I would recommend SERVPRO to anyone needing help with Fire & Water Cleanup and Restoration.

The SERVPRO crew did a very thorough job. Joel took care of everything and explained things very well. We are returning to our home confident that things have been restored.  Thank You!

SERVPRO did a great job. We were very impressed with their promptness & professionalism. Would refer them again!

Copy Products of Mountain Home's Manager Andy strongly agrees on the Certificate of Satisfaction form that he was very confident in the knowledge and professionalism of the SERVPRO team who performed the services at his business.

The Pastor strongly agreed on the Certificate of Satisfaction that SERVPRO Emergency Response Team took the time to review and discuss the documentation that he was asked to sign. Also the team was very knowledgeable, well-trained and equipped to handle the water loss.

Robert strongly agreed on the Certificate of Satisfaction that he would recommend the SERVPRO team to his friends, family and colleagues. And also the SERVPRO team were prompt, courteous and attentive to his concerns.

The Apartment Manager strongly agreed that the SERVPRO staff was courteous, polite and very professional.

John strongly agreed that SERVPRO of Baxter, Boone, Fulton & Marion Counties on-site personnel clearly explained the cleaning process throughout the duration of the job and he would use SERVPRO for future cleaning and/or restoration needs. "Good Job, Thanks"

Very Satisfied! The crew were very friendly & very helpful!

When asked: "What recommendations would you have to help the SERVPRO Franchise improve its performance in the future?

Cathy wrote: None. It was a pleasant (as it could be) experience. All personnel were helpful & explained all to me. Would definitely use them again!

Very Professional

No damage to cabinets during removal -- very though

Friendly, helpful group. Great job!

Wonderful job by wonderful people. Thanks a lot!

Thank You So Much - Great Job!

After all 10's (strongly agree) on the "Certificate of Satisfaction" survey, Brian say's  " You have a very professional team, very pleased with work that was done! Thanks"

"Have been very accommodating" after giving us all 10's on the Certificate of Satisfaction form.

"I couldn't add a thing - all were great"  after leaving us all 10's on the Certificate of Satisfaction" form.

Personnel were prompt, courteous, and so helpful! They called before coming, and were flexible to accommodate our schedules.

Thank You guys Great Job!

This team is spot on. Every team member was nice & efficient. I liked that they wore a SERVPRO uniform. Jason Rowe, my project manager, was here the day of the fire to get the process started. Very, Very happy with the company!

SERVPRO is wonderful! We are happy with their work.

The company I work for Sunrise Senior Living uses SERVPRO and like them, I was very happy with the work and employees.

We appreciate the Fast & Professional Service

On behalf of the Vestry and members of St. Andrew's Episcopal Church - "Thank You"- for the expertise and conscientious work that you have provided to St. Andrew's during the repair and restoration of our stained glass window.

To have the professionalism and name recognition of SERVPRO involved in assuring the worshipers and others at St. Andrew's that the scrutiny and remediation of our interior walls is reassuring. In particular we appreciate the extended work periods you scheduled in order to have job done thoroughly and safely - and at no additional charge.

This effective experience with your personnel and SERVPRO here in Baxter County is a fact we will gladly share whenever possible. Mr. Art Williams, who worked with you, sings your praises and we echo that.

James Darr

Joe was very polite and nice, Travis was very informative and knew his job very well. Both I would recommend again!!

Lightning strike

Joel is a wonderful leader and communicator. Very professional crew who did excellent work!

Everyone was super nice and very prompt.

Great people, great work

Came out on Sunday - Very professional!!! Worked hard

"The team did a great job, answered all questions and went above & beyond to please the customer".

Crew: Jason, Troy & John

Extremely Knowledgeable, Courteous & Professional

This company and all workers have done a fantastic job of cleaning smoke & fire damage!

Great service, great results - very professional!

I have NO COMPLAINTS about SERVPRO! When Allstate could not get their "vendor" to come out after my basement was flooded, I asked their "special services" agent if I could call SERVPRO. He gave me permission, and Rick was here promptly!

This process was made easier by the courteous and professional manner in which it was handled by SERVPRO - We are very grateful!

Team was amazing! Even after a long day at another house, they came BACK and worked on my raw sewage until after 9pm. Very courteous, knowledgeable and friendly even after their long day. Also, the team manager was efficient and very clear with pricing and with insurance information. He followed up 3 times, and each time he was clear and what we decided on happened! Kudos to an amazing service team!

I was very distraught and have been treated with courtesy and respect. Thank you for coming here, quickly & took care of my treasures. Roxine

I would recommend SERVPRO to anyone that needs there services.

SERVPRO went over and beyond our expectations! We appreciate all of the hard work into putting our house back in order!